Check the Available CSA Exam Dumps with 362 QA's UPDATED 2023 [Q130-Q153]

Check the Available CSA Exam Dumps with 362 QA's UPDATED 2023

Download CSA Exam Dumps Questions to get 100% Success in ServiceNow 

ServiceNow CSA Practice Test Questions, ServiceNow CSA Exam Practice Test Questions

The ServiceNow Certified System Administrator (CSA) exam is designed to validate the candidates’ proficiency in the ServiceNow System Administration. After completing this test, you can demonstrate to your potential employer that you possess the essential knowledge and skills required to effectively configure, implement, and maintain the ServiceNow platform. The exam also equips you with sufficient expertise to pursue the advanced-level certification paths.

 

NEW QUESTION 130
What setting allows users to view a Knowledge Base article even if the are not logged in?

• A. The ESS role
• B. The Public setting
• C. The View All setting
• D. The Allow role

Answer: A

 

NEW QUESTION 131
Which module is used as the first step for importing data?

• A. Import Data
• B. Transform Data
• C. Coalesce Data
• D. Load Data

Answer: A

 

NEW QUESTION 132
Which certificate-based authentication methods can be enabled so that users can log into the Service Portal? (Select all that apply) Select 2 Answers from the below options

• A. Organization Verification Card (OVC)
• B. Personal Identify Verification (PIV)
• C. Common Access Card (CAC)
• D. Extended Validation Access (EVA)
• E. Domain Authentication Card (DAC)

Answer: B,C

 

NEW QUESTION 133
Your customer requires that they be able to monitor which users are performing impersonations in their instance. What would you do to meet that requirement?

• A. From User icon, select Elevate Roles
• B. On the Impersonator role record, right click and select Create Log
• C. Create user update set for impersonation tracking
• D. Activate the glide.sys.log_impersonation prop
• E. Add the role Log Write [sn_log_write] to the Impersonator Group

Answer: D

Explanation:
Reference https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717055

 

NEW QUESTION 134
What tool is used to import data from various data sources, and map that data into ServiceMow tables?

• A. Import Set
• B. Data Pack
• C. Transform Set
• D. Update Set

Answer: A

 

NEW QUESTION 135
What is the name of the conversational bot platform that provides assistance to help users obtain information,
make decisions, and perform common tasks?

• A. Answer Agent
• B. Connect Chat
• C. live Feed
• D. Virtual Agent

Answer: D

 

NEW QUESTION 136
A department manager asks an analyst to build some reports. Where do you recommend the analyst start?

• A. Reports > Getting Started
• B. Reports > Create New
• C. Report Dashboard > Create New
• D. Performance Analytics > Reports
• E. Self-Service > Reports

Answer: B

 

NEW QUESTION 137
What controls the publishing and retiring process for knowledge articles?

• A. Workflows
• B. Workflow Designer
• C. Approval Definitions
• D. Approval Policies
• E. State Lifecycle

Answer: A

 

NEW QUESTION 138
You have been asked to create a way for users to order a new iPhone, but only if they get two levels of approval. The approvers and users should be automatically notified at each approval level. What feature would you use to manage the approvals and notifications?

• A. Approval Chains
• B. Flows
• C. Approval Criteria
• D. Approver Delegates
• E. Parent-Child Approvers.

Answer: C

 

NEW QUESTION 139
What features are available in Knowledge Management, to support continuous improvement on the knowledge articles?
Choose 4 answers

• A. Submit KB Errata
• B. Add Comments
• C. Rate with Stars
• D. CC Click frowning icon
• E. Tag as Helpful
• F. Flag Article

Answer: B,C,E,F

 

NEW QUESTION 140
A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?

• A. Known intermittent issue with U115
• B. Create New module has a broken link
• C. User should be using Chrome instead of Explorer for their browser
• D. User has read role, but not the write role on the Inventory table
• E. User session has timed out

Answer: E

 

NEW QUESTION 141
The wait time for end users is based on the round-trip between the client and the server. What activities are included in the round-trips?

• A. Request + Response
• B. Submit + Query
• C. Write + Read
• D. Save + Update
• E. Insert + Verify

Answer: A

 

NEW QUESTION 142
What is a sys_id?

• A. Unique 32-character identifier that is assigned to every record
• B. A server-side Business Rule
• C. Unique 64-character identifier that is assigned to every record
• D. A client-side Business Rule

Answer: A

 

NEW QUESTION 143
What are the three components of a filter condition?

• A. Table
• B. Operator
• C. Field
• D. Value

Answer: B,C,D

 

NEW QUESTION 144
What is a schema map?

• A. A schema map displays the details of tables and their relationships in a visual manner, allowing
  administrators to view and easily access different parts of the database schema
• B. A schema map graphically displays the Configuration Items that support a business service
• C. A schema map enables administrators to define records from specific tables as trouble sources for
  Configuration Items
• D. A schema map graphically organizes the visual task boards for the CMDB

Answer: A

 

NEW QUESTION 145
Group records are stored in which table?

• A. Group [s_sys_group]
• B. Group [sn_user_group]
• C. Group [u_sys_group]
• D. Group [sys_user_group]

Answer: D

 

NEW QUESTION 146
UI Action can prompt that an Incident has been successfully submitted.

• A. False
• B. True

Answer: B

 

NEW QUESTION 147
What is a Record Producer?

• A. A Record Producer creates user records
• B. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the
  Service Catalog
• C. A Record Producer is a type of Catalog Item that is used for Requests, not Services
• D. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests

Answer: B

 

NEW QUESTION 148
What are the components that make up a filer condition?
Choose 3 answers

• A. Column
• B. Value
• C. Match Criteria
• D. Field
• E. Operator

Answer: D

 

NEW QUESTION 149
What is a schema map?

• A. A schema map graphically displays the Configuration Items that support a business service
• B. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
• C. A schema map graphically organizes the visual task boards for the CMDB
• D. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items

Answer: B

Explanation:
Explanation/Reference:

 

NEW QUESTION 150
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

• A. They direct the user to a record producer
• B. They direct the user to a catalog client script
• C. They direct the user to a catalog property
• D. They direct the user to a catalog UI policy

Answer: A

 

NEW QUESTION 151
What type of field has a drop down list, from which you can pick from pre-defined options?

• A. Picker
• B. Option
• C. Choice
• D. Drop down

Answer: C

 

NEW QUESTION 152
Which tool is used to have conversations with logged-in users in real-time?

• A. Connect Chat
• B. User Presence
• C. Now Messenger
• D. Comments

Answer: A

 

NEW QUESTION 153
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