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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post- implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing. Which OmniStudio feature could a technical consultant recommend to identify potential areas for further improvement?

A) Roll Up libraries
B) Event Monitoring
C) OmniStudio Tracking Service
D) Field tracking services

2. A permitting agency wants inspectors to complete inspections in areas with unreliable internet connectivity. Inspection results should synchronize automatically when a connection becomes available. Which Salesforce capability best supports this requirement?

A) Salesforce Mobile App with Field Service Mobile offline capability
B) Reports and Dashboards
C) Salesforce Scheduler
D) Email-to-Case

3. Bohabaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bohabaven to protect the application forms?

A) Enable the Salesforce Spam Check for Experience Sites.
B) Provide constituents with a search page on Bohabaven's website to look up application reference numbers and check the application's progress.
C) Deploy grant application OmniScripts on Bohabaven's Experience Site pages set to "Requires Login."
D) Implement spam checking for Bohabaven's Experience Site forms using CAPTCHA.
E) Set the external organization-wide default sharing settings for grant applications objects to Private.

4. An Administrator at a government agency has created a new version of their "Business Re- Opening" Inspection by cloning and updating the Action Plan Template. However, upon selecting the "Business Re-Opening" Action Plan, the inspection generated is still based on the old Action Plan Template. What is most likely the reason for this issue?

A) The new Action Plan Template has the same name as the previous template.
B) The new Action Plan Template has not been activated
C) The Inspection Type must also be cloned to create a new version for users to select.
D) The Inspection Type has not been updated with the new Action Plan Template.

5. A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal. Considering the number of users, what license types should they consider using?

A) Customer Community
B) Channel Account
C) Customer Community Plus
D) Partner Community

Solutions: