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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

1. Universal Containers (UC) is automating its employee offboarding process. Payroll information is stored in an external system. What could UC use to automatically update the payroll system when an employee is offboarded?

A) API Connect
B) JSON Auto Connector
C) Outbound Message Action
D) SalesforceHandler

2. How can a consultant use process automation tools to set up Salesforce Flow for Service?

A) Use Flow Builder to create flows, and specify them in an Actions and Recommendations deployment or in a process.
B) Use Flow Builder to add processes to the Actions and Recommendations component.
C) Add the Actions and Recommendations component to a process.
D) Use Process Builder to create flows and quick actions.

3. What are the two key considerations in integrating External Services in flows?

A) External Services cannot be edited from within a flow.
B) OpenAPI 1.0 JSON schema format is supported
C) There is a limit on the number of External Service registrations per org.
D) OpenAPI 2.0 schema, YAML format is supported

4. An Administrator at Universal Containers (UC) has received a requirement to enable field history tracking for multi-select picklist (Country) on the Lead object and to capture the country's old and new values. What is the best way the Administrator can meet this requirement?

A) No action required since this is a standard feature.
B) After-save Record Triggered Flow
C) Apex Trigger
D) Since the requirement involves multi-select picklist, raise a case with Salesforce to activate field history tracking

5. Which three conditions need to be met in order for an Administrator to delete a flow version installed from a package without uninstalling the package?

A) The flow version doesn't have any associated paused flow interviews.
B) The flow version is inactive.
C) The flow version is deprecated in the org.
D) The flow version has no scheduled actions that are currently live or running.
E) The flow version isn't the latest version of the flow installed in the org.

Solutions: