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WGU Information Technology Management QGC1 Sample Questions:

1. Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.

A) Discards inconsistent, incorrect, or incomplete information
B) Serves as a unique product identifier
C) Tracks a product's journey from manufacturing facility to store
D) Automates the different activities of the supply chain

2. What is an advantage of using a trusted third party to confirm correlations between users and public keys in disaster recovery planning?

A) Provides authentication and authorization
B) Monitors enclosures
C) Features full-time monitoring
D) Protects against encrypted attacks

3. What is a focus of the Information Technology Infrastructure Library's (ITIL) guidelines for service management?

A) Implementation of advanced technologies
B) Alignment with business objectives
C) Reduction of direct engagement with end users
D) Minimization of operational expenses

4. Which behavior supports ethical IT use in the workplace?

A) Giving open access to company data for collaboration
B) Allowing personal devices without security controls
C) Monitoring employee activity prior to explaining policies
D) Providing clear guidelines on technology use

5. What is the importance of the partners and suppliers dimension of the ITIL model?

A) Supplying data allows companies to make wise investments and assemble technology solutions.
B) The relationship with both suppliers and consumers must create value.
C) The creation of value is solely beneficial to the customer.
D) Staffing an organization fosters the creation of value.

Solutions: