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Updated: Oct 04, 2026
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Apple 9L0-010 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Mac Product Identification & Architecture | 20% | - System architecture and components - MacBook Air, MacBook Pro families - iMac, Mac mini, Mac Pro models |
| Safety & ESD Protocols | 15% | - Electrostatic Discharge (ESD) precautions - Battery safety and handling - Tool and equipment safety |
| Hardware Repair & Replacement | 25% | - Display, keyboard, trackpad, battery service - Disassembly and reassembly procedures - Logic board, memory, storage replacement |
| Troubleshooting Methodology | 25% | - Diagnostic workflow and logic - Using Apple Service Diagnostics (ASD) - Interpreting error codes and logs |
| macOS & System Configuration | 15% | - Recovery and software restoration - System initialization and firmware - Post-repair verification |
Apple Macintosh Service Certification Sample Questions:
Before you leave your bench to take a logic board to a storage place, you should put the board
- A. On top of ESD shielding bag
- B. On a metal table
- C. Inside a card board box
- D. Inside a ESD shielding bag
Correct Answer: D 🗳️
Which of the following is a valid precaution you should take when you begin working inside a MacBook Pro (13-inch, Mid 2010)?
- A. Disconnect the main battery.
- B. Disconnect the optical drive.
- C. Reset the SMC.
- D. Remove the hard drive.
Correct Answer: A 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
How many conductive wraps are provided with replacement AirPort/Bluetooth cards for the MacBook Pro (13-inch, Late 2011)
- A. 1
- B. 4
- C. 2
- D. 3
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
What is the function of the SMC in an Intel Mac?
- A. The SMC controls all aspects of power flow.
- B. The SMC manages all communication with attached peripherals.
- C. The SMC manages the amount of virtual memory used.
- D. The SMC controls the speed of the hard drive.
Correct Answer: A 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
Which TWO details are derived from entering an Apple product's serial number into the Online Service Assistant section of the Apple Support web page? SELECT TWO
- A. Warranty status
- B. AppleCare name
- C. Number of USB ports
- D. Installed memory
- E. Mac OS version
Correct Answer: A,B 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
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