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SAP C-C4HL2C-92 Exam is a computer-based exam that contains 80 multiple-choice and multiple-response questions. C-C4HL2C-92 exam is available in English and Japanese and has a duration of 180 minutes. To pass the exam, candidates must score at least 68% in the provided time. Individuals who successfully pass the C-C4HL2C-92 Exam earn the SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash certification, which is a recognized credential in the field of SAP C/4HANA.
SAP C_C4HL2C_92 exam is designed to test the proficiency of a candidate in SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash. C-C4HL2C-92 exam measures the candidate's ability to understand and navigate the various business processes involved in the Lead to Cash cycle. C-C4HL2C-92 exam assesses concepts such as sales, pricing, order fulfillment, billing, and revenue recognition. C-C4HL2C-92 exam is structured to evaluate hands-on experience and reinforce learning across key topics.
Reference: https://training.sap.com/certification/c_c4hl2c_92-sap-certified-business-associate---sap-c4hana-business-processes-lead-to-cash-g/
SAP C-C4HL2C-92 certification exam is designed to test the skills and knowledge of individuals in the area of SAP C/4HANA Business Processes: Lead to Cash. SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash certification is intended for professionals who want to demonstrate their expertise in managing the end-to-end sales process, from lead generation to order fulfillment. C-C4HL2C-92 exam covers a range of topics, including customer engagement and management, lead and opportunity management, sales order management, pricing and billing, and more.
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SAP C-C4HL2C-92 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Order-to-Service | 8% - 12% | - Service Operations
- 1. Case management
- 2. Service request processing
- 3. Customer service engagement
|
| Service-to-Loyalty | 8% - 12% | - Customer Retention
- 1. Customer loyalty concepts
- 2. Experience management
- 3. Customer satisfaction measurement
|
| Lead-to-Cash Process Overview | 8% - 12% | - End-to-End Business Process
- 1. Integration across SAP solutions
- 2. Customer engagement journey
- 3. Lead-to-Cash lifecycle
|
| Opportunity-to-Quote | 12% - 20% | - Sales Execution
- 1. Pricing concepts
- 2. Sales process optimization
- 3. Quotation management
- 4. Product configuration
|
| Quote-to-Order | 8% - 12% | - Commerce and Order Processing
- 1. Customer purchasing experience
- 2. Commerce Cloud capabilities
- 3. Order capture
|
| Analytics and Integration | 8% - 12% | - Reporting and Platform Services
- 1. Integration architecture
- 2. SAP Analytics capabilities
- 3. Embedded analytics
- 4. Data management concepts
|
| Introduction to the Intelligent Enterprise and SAP C/4HANA | 8% - 12% | - Intelligent Enterprise Overview
- 1. SAP C/4HANA portfolio overview
- 2. Digital transformation concepts
- 3. SAP Intelligent Suite
|
| Lead-to-Opportunity | 12% - 20% | - Sales Development
- 1. Account and contact management
- 2. Lead qualification
- 3. Sales analytics
- 4. Opportunity management
|
| Contact-to-Lead | 12% - 20% | - Marketing Foundations
- 1. Campaign management
- 2. Marketing analytics
- 3. Lead generation
- 4. Customer segmentation
|