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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Core Development (Workflows, Modals, Interactivity) | 48% | - Build and deploy workflows using Workflow Builder and the Slack CLI.
- Develop interactive components such as modals and home tabs.
- Handle interactive payloads and events effectively.
- Integrate Salesforce data with Slack applications.
|
| Topic 2: Design for Scale | 9% | - Recommend when to add support for channels that are shared externally with Slack Connect.
- Describe the characteristics of an Enterprise Grid Sandbox.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
|
| Topic 3: APIs for Managing Your Slack | 12% | - Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Use the SCIM API to manage Slack users and user groups.
- Monitor workspace events with the Audit Logs API.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
|
| Topic 4: Apps in the Slack Platform | 7% | - Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
- Identify when to set up a team to collaborate on a Slack app.
|
| Topic 5: Tools | 5% | - List some use cases for Slack Developer Tools (SDT).
- Recommend when to use the Bolt development framework to build Slack apps.
- Recommend when to use sample code and external resources.
- Explain the purpose and value of Block Kit Builder.
|
| Topic 6: Design for Security | 19% | - Identify the steps you could take to make your app communicate securely in Slack.
- Implement the OAuth installation flow.
- Design for security.
- Store and retrieve data and tokens safely.
- Request the appropriate tokens for your app's use case.
- Request the appropriate scopes for your app's use case.
|
Salesforce Certified Slack Developer Sample Questions:
Question 1
When is the Audit Logs API most effectively utilized in a Slack workspace?
A. To track and audit changes made to workspace settings, user roles, and permissions for compliance and security purposes
B. For gathering and analyzing data on message content for market research within the workspace
C. For customizing the user interface of the Slack workspace for individual team members
D. When developing interactive Slack apps that require real-time user feedback within channels
Question 2
You're designing a Slack app for employee onboarding.
What feature should you include to make the onboarding process simpler and more pleasant for new hires?
A. Frequent pop-up reminders for new hires to complete their onboarding tasks
B. A dedicated onboarding channel with resources, FAQs, and a welcome message
C. Mandatory daily check-in posts for new hires in the general channel
D. An automated message blast to all channels announcing each new hire
Question 3
Your Slack app is designed to perform actions and post messages in multiple channels on behalf of users.
What type of token should you request to ensure both functionality and security?
A. Classic Bot Token
B. Bot User OAuth Token
C. User OAuth Token
D. Workspace Access Token
Question 4
If you are developing a Slack app that primarily functions to post messages in various channels without needing to access private user data, which token should you request?
A. Classic Bot Token
B. Bot User OAuth Token
C. User OAuth Token
D. Workspace Access Token
Question 5
You have successfully submitted your Slack app to the Slack Directory, and it has been approved.
What can you expect in terms of visibility and reach for your app?
A. Slack will promote your app externally through advertising campaigns
B. Your app will be listed exclusively for premium Slack users
C. Your app will automatically appear in the Slack Directory's top listings
D. Visibility and reach will depend on factors like user reviews, ratings, and user engagement
Solutions:
Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: D |