[May-2026] 100-140 Dumps With 100% Verified Q&As - Pass Guarantee or Full Refund [Q71-Q88]

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[May-2026] 100-140 Dumps With 100% Verified Q&As - Pass Guarantee or Full Refund

Pass Cisco 100-140 Exam With Practice Test Questions Dumps Bundle

NEW QUESTION # 71
What is the primary purpose of using a Mobile Device Management (MDM) solution?

  • A. To ensure that mobile devices comply with company policy before accessing the network.
  • B. To authenticate users using an authenticator appon a mobile device.
  • C. To allow the company to access the user's personal data.
  • D. To track the user's location when at work or traveling for business.

Answer: A

Explanation:
MDM solutions let IT enforce security policies - such as requiring device encryption, up-to-date OS versions, PIN/passcode rules, and approved apps - before allowing mobile devices to connect to corporate networks or access company data.


NEW QUESTION # 72
When implementing changes to resolve an IT issue based on a pre-established plan, which of the following steps should be prioritized to ensure the changes are correctly applied?

  • A. Confirm that the changes align with company policies and security requirements
  • B. Implement changes during peak business hours to get immediate feedback
  • C. Randomly test different solutions to see if the issue is resolved
  • D. Adjust the firewall settings regardless of the specific IT issue

Answer: A

Explanation:
Correct Answer. B. Confirm that the changes align with company policies and security requirements Ensuring that all changes are compliant with company policies and security standards is crucial in the problem-solving process. This step prevents potential legal and security risks while ensuring that the changes made are suitable within the operational framework of the organization.
Option A is incorrect because adjusting firewall settings should be issue-specific and not a generalized first step.
Option C is incorrect as random testing is inefficient and can introduce new problems rather than solving the existing one.
Option D is incorrect because changes should ideally be implemented during off-peak hours to minimize disruption to business operations.


NEW QUESTION # 73
A business needs a highly scalable and reliable messaging service on GCP to handle event ingestion and delivery.
Which service is most appropriate for this requirement?

  • A. Google Cloud Endpoints
  • B. Google Kubernetes Engine
  • C. Google Cloud Pub/Sub
  • D. Google Cloud Functions

Answer: C

Explanation:
Correct Answer. B. Google Cloud Pub/Sub Google Cloud Pub/Sub is designed to provide real- time messaging services, making it ideal for scenarios that require reliable, many-to-many, asynchronous messaging services like event ingestion and delivery.
Option A is incorrect because Google Cloud Functions is a serverless execution environment for building and connecting cloud services, not primarily a messaging service.
Option C is incorrect because Google Cloud Endpoints is used for developing, deploying, and managing APIs, not for handling messaging or event ingestion.
Option D is incorrect as Google Kubernetes Engine is a managed environment for deploying containerized applications, which is overkill for simple messaging needs.


NEW QUESTION # 74
During a support call, a technician is asked for their login credentials to troubleshoot an issue faster.
How should the technician respond?

  • A. Refuse to share any credentials and report the request to the IT security team
  • B. Offer to create a temporary password and share that instead
  • C. Share the credentials since the request appears to come from within the company
  • D. Ask the caller to send an official email request for audit purposes

Answer: A

Explanation:
Correct Answer. B. Refuse to share any credentials and report the request to the IT security team A technician should never share their login credentials; such requests should be viewed with suspicion and reported to maintain security.
Option A is incorrect because sharing login credentials compromises security protocols.
Option C is incorrect because creating and sharing even temporary passwords can expose the system to unauthorized access.
Option D is incorrect because simply asking for an email does not provide sufficient security verification and may still lead to potential breaches.


NEW QUESTION # 75
Mia is trying to use the multifunction device to scan documents to her email but reports that the scans are not being received.
What should you check first to troubleshoot this issue?

  • A. Verify the MFD is connected to the local network
  • B. Increase the storage quota on Mia's email to ensure she can receive large files
  • C. Replace the MFD's scanner glass
  • D. Check if Mia's email address is correctly configured in the MFD's settings

Answer: D

Explanation:
Correct Answer. A. Check if Mia's email address is correctly configured in the MFD's settings The first step should be to verify that Mia's email address is entered correctly in the device settings, as an incorrect address would prevent the scans from being sent successfully.
Option B is incorrect because while email storage could be an issue, it's less likely the first point of failure if no emails are received at all.
Option C is incorrect as network issues would typically prevent other functions like printing from the network as well, not just scanning to email.
Option D is incorrect because a faulty scanner glass would affect the quality of scans, not the ability to send them to an email.


NEW QUESTION # 76
An IT support technician is configuring multifactor authentication (MFA) for a secure application.
The organization wants to use an authenticator app that generates time-based one-time passwords (TOTPs). Which of the following aspects should the technician emphasize as the most secure practice when deploying this MFA method?

  • A. Advising users to store backup codes in a secure but accessible location
  • B. Encouraging users to synchronize their app across multiple devices
  • C. Requiring users to install the authenticator app on their corporate computers
  • D. Setting the TOTP to expire after each login session

Answer: A

Explanation:
When using authenticator apps that generate TOTPs, it's critical to prepare for situations where a user might lose access to their device. Storing backup codes securely ensures that users can regain access without compromising security.
Option A is incorrect because installing authenticator apps on corporate computers could expose them to additional risks if these computers are compromised.
Option C is incorrect because synchronizing the app across multiple devices could increase the risk of unauthorized access if one of the devices is compromised.
Option D is incorrect because TOTPs naturally expire quickly (usually every 30 to 60 seconds) and do not need to be manually set to expire after each session, which could unnecessarily complicate the login process.


NEW QUESTION # 77
A user is connecting their new high-performance laptop to a docking station via a Thunderbolt 3 (USB-C) cable. They need to ensure the cable supports all features such as charging, video output, and data transfer.
What specification should the IT support technician confirm the Thunderbolt 3 cable has?

  • A. HDMI compatibility
  • B. USB 2.0 data transfer speeds
  • C. Power Delivery of at least 100W
  • D. VGA support

Answer: C

Explanation:
Correct Answer. A. Power Delivery of at least 100W Thunderbolt 3 cables can support Power Delivery up to 100W, which is essential for charging laptops while simultaneously handling high- speed data transfer and video output. Ensuring the cable supports Power Delivery of at least
100W is crucial for a user who needs a single connection to manage power, display, and data.
Option B is incorrect because HDMI compatibility is not necessary for Thunderbolt 3 cables, which can natively support video output without needing HDMI.
Option C is incorrect because Thunderbolt 3 supports much faster data speeds than USB 2.0; specifically, it supports up to 40 Gbps, which is essential for high-performance tasks.
Option D is incorrect because VGA support is not relevant for Thunderbolt 3 cables, which are designed to carry digital signals, not analog signals like VGA.


NEW QUESTION # 78
A network technician is configuring a newly installed router that needs to interface between two subnets. During testing, devices on Subnet A can connect to the router but not to any devices on Subnet

  • A. What should the technician verify first?
  • B. That the router is configured to use DHCP for IP address assignment
  • C. That the firewall on the router allows traffic between the two subnets
  • D. That all cables between the router and devices are Category 6
  • E. That the router has the correct subnet masks configured for each interface

Answer: A

Explanation:
Correct Answer. A. That the router has the correct subnet masks configured for each interface Incorrect subnet masks can prevent routing between interfaces on a router, leading to connectivity issues between subnets.
Option B is incorrect. While DHCP is important for IP address assignment, it does not directly resolve routing issues between subnets.
Option C is incorrect. The category of network cables would impact physical connectivity and data rates but not routing between subnets.
Option D is incorrect. While firewall settings are crucial, the first check should be the configuration that directly impacts routing.


NEW QUESTION # 79
During a support call, a macOS user needs to verify their operating system version to troubleshoot compatibility issues with an application.
Which step should the technician recommend to accurately determine the macOS version?

  • A. Click on the Apple menu and select "About This Mac"
  • B. Open the Terminal and type system_profiler
  • C. Navigate to System Preferences > Software Update
  • D. Click on the Apple menu and select "System Preferences"

Answer: A

Explanation:
Correct Answer. B. Click on the Apple menu and select "About This Mac" "About This Mac" from the Apple menu provides immediate, detailed information about the macOS version. This is the simplest and most direct method for users to find their OS version.
Option A is incorrect because "System Preferences" allows users to adjust settings but does not directly display the macOS version.
Option C is incorrect because while system_profiler in Terminal does provide extensive system details, it is more complex and may provide more information than necessary for just checking the OS version.
Option D is incorrect because navigating to System Preferences > Software Update primarily focuses on updating the software and might only incidentally display the current OS version.


NEW QUESTION # 80
A network technician wants to display all IP addresses assigned to all network interfaces on a Linux server.
Which command should the technician use?

  • A. ip config show
  • B. ip add show
  • C. ifconfig
  • D. ip link show

Answer: B

Explanation:
Correct Answer. A. ip add show ip add show (or ip addr show) is part of the iproute2 suite used on Linux systems to list all addresses associated with all network interfaces, providing a comprehensive overview of interface configurations.
Option B is incorrect. ip config show is not a valid iproute2 command.
Option C is incorrect. While ifconfig can display similar information, it is deprecated in favor of iproute2 commands.
Option D is incorrect. ip link show displays link layer information but does not show IP addresses.


NEW QUESTION # 81
A user needs to backup important documents from their Windows laptop to ensure they are protected in case of a system failure.
Which of the following is the best step to achieve this using OneDrive?

  • A. Use the OneDrive website to upload files manually every day
  • B. Configure Windows Backup to include the OneDrive folder
  • C. Set up file history to backup directly to OneDrive
  • D. Manually copy and paste the documents into the OneDrive folder on their laptop

Answer: D

Explanation:
Correct Answer. A. Manually copy and paste the documents into the OneDrive folder on their laptop By copying documents into the OneDrive folder, they are automatically synced to the cloud, providing a seamless backup solution that also allows for access from any device where the user is signed into their OneDrive account.
Option B is incorrect because Windows Backup does not directly integrate with OneDrive for backup purposes Option C is incorrect because while feasible, manual uploads do not utilize the integrated syncing capabilities of the OneDrive desktop app, which is more efficient Option D is incorrect because File History does not support backing up directly to OneDrive and is typically used with an external drive


NEW QUESTION # 82
While providing remote support, you encounter a problem that you suspect has been resolved in a recent technical forum thread but the thread contains multiple conflicting solutions.
What should you do to effectively use this information?

  • A. Post a new question on the forum without reviewing the existing thread fully
  • B. Apply the easiest solution from the thread without reviewing others
  • C. Analyze the responses to identify the most logical solution supported by technical reasoning
  • D. Evaluate the solutions based on upvotes or likes and choose the most popular one

Answer: C

Explanation:
Correct Answer. C. Analyze the responses to identify the most logical solution supported by technical reasoning Carefully analyzing each proposed solution and selecting one based on sound technical reasoning ensures that the most appropriate and effective fix is applied.
Option A is incorrect. Choosing the easiest solution without considering its applicability or effectiveness can lead to further issues.
Option B is incorrect. Popularity of a solution does not necessarily reflect its appropriateness or effectiveness for the specific situation.
Option D is incorrect. Posting a new question without fully utilizing existing information may delay finding a solution and clutter the forum with redundant threads.


NEW QUESTION # 83
You have resolved a recurring software crash issue by updating specific drivers and altering system configurations.
What is the most effective way to document this resolution for use in future support scenarios?

  • A. Write a quick summary that states the issue was resolved by updating drivers, without detailing which drivers or configurations were changed
  • B. Limit the documentation to the updated driver names and ignore the diagnostic tests and configuration changes
  • C. Note down the symptoms, the diagnostic tests performed, the drivers updated, and the configuration changes made, along with the reasoning for each action
  • D. Document each step in the process with technical jargon and complex descriptions to ensure precision

Answer: C

Explanation:
Correct Answer. A. Note down the symptoms, the diagnostic tests performed, the drivers updated, and the configuration changes made, along with the reasoning for each action This comprehensive approach ensures that future technicians can understand not only what was done to solve the problem but also why these particular actions were effective, helping them apply similar logic to related issues.
Option B is incorrect. This fails to provide enough detail to replicate the fix or understand its applicability to similar problems fully.
Option C is incorrect. Using overly technical language can make the document inaccessible to technicians who may not be familiar with the specific jargon.
Option D is incorrect. Excluding the diagnostic and configuration details reduces the utility of the documentation for diagnosing and resolving similar issues in the future.


NEW QUESTION # 84
A user reports that their PC becomes unresponsive when they launch a certain application. What feature in the Task Manager should the IT support technician guide the user to utilize in order to prevent the application from running automatically at startup, potentially solving the unresponsiveness issue?

  • A. Navigate to the Details tab and end the process
  • B. Open the App history tab to clear usage history
  • C. Use the Startup tab to disable the application from starting automatically
  • D. Go to the Performance tab to monitor CPU usage

Answer: C

Explanation:
Correct Answer. C. Use the Startup tab to disable the application from starting automatically The Startup tab in Task Manager allows users to manage the list of applications that start automatically when the computer boots. Disabling an application that causes unresponsiveness upon startup can help alleviate the issue without needing to manually close the program each time the system starts.
Option A is incorrect because ending the process in the Details tab is a temporary solution that stops the application only once; it does not prevent the application from starting automatically on the next boot.
Option B is incorrect because monitoring CPU usage in the Performance tab does not provide a solution to prevent the application from running.
Option D is incorrect because the App history tab shows historical data for Metro apps and does not include features to manage startup applications.


NEW QUESTION # 85
A network administrator notices that the link light on a network interface card (NIC) is not lighting up when connected to the switch.
What does this most likely indicate?

  • A. There is a physical connection issue or the NIC is malfunctioning
  • B. The NIC is functioning properly, but the switch is off
  • C. The network cable is too long
  • D. The NIC is configured with the wrong IP address

Answer: A

Explanation:
Correct Answer. B. There is a physical connection issue or the NIC is malfunctioning The absence of a link light typically indicates that there is no physical link due to either a connection issue, such as a faulty cable or port, or a malfunctioning NIC.
Option A is incorrect because even if the switch were off, the NIC might still show a link light if it had a valid connection before the switch was turned off.
Option C is incorrect because while cable length can affect signal quality, it would not typically prevent the link light from turning on altogether.
Option D is incorrect because IP address configuration errors do not affect the status of hardware indicators such as the link light.


NEW QUESTION # 86
A user reports difficulty hearing system sounds and alerts on their Windows device. Which feature should they adjust to make sounds more accessible?

  • A. Enable Visual Notifications for sounds (Sound Sentry)
  • B. Increase the system volume
  • C. Configure Speech Recognition settings
  • D. Change the system theme

Answer: A

Explanation:
Correct Answer. B. Enable Visual Notifications for sounds (Sound Sentry) Sound Sentry is designed for users who are hard of hearing, as it provides visual alerts in place of sounds, helping them notice system notifications.
Option A is incorrect because simply increasing the volume may not be sufficient for users with significant hearing impairments Option C is incorrect because changing the system theme does not impact the accessibility of sounds Option D is incorrect as Speech Recognition helps with input, not improving accessibility for system sounds


NEW QUESTION # 87
A macOS user is experiencing issues with internet connectivity and needs to verify their IP address configuration.
Which command should the IT support technician recommend to the user to execute in the Terminal to display all network configuration details?

  • A. ifconfig -a
  • B. ifconfig down
  • C. ifconfig renew
  • D. ifconfig up

Answer: A

Explanation:
Correct Answer. A. ifconfig -a The command ifconfig -a displays all interfaces currently available, regardless of whether they are active or not, along with all their configuration details such as IP addresses. This command is comprehensive for troubleshooting network issues as it provides a full overview of the network settings.
Option B is incorrect because ifconfig up is used to activate an interface, not display its configuration.
Option C is incorrect because ifconfig down is used to deactivate an interface, which would not help in verifying the current IP settings.
Option D is incorrect because ifconfig renew is not a valid ifconfig command for refreshing IP addresses in macOS.


NEW QUESTION # 88
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Cisco 100-140 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Hardware Uses: This domain targets a Desktop Support Technician and focuses on following basic safety procedures related to electrical shock, ESD, and fire hazards. It involves assisting users in locating information about devices including hardware specs and network details using Windows and macOS tools. It covers identifying and understanding various ports and cables, installing and upgrading desktop components like RAM and storage, and troubleshooting common hardware issues while managing driver and firmware updates.
Topic 2
  • IT Support Job Tasks and Responsibilities: This section of the exam measures skills of an IT Support Specialist and covers foundational help desk concepts such as queue and time management, ticketing systems, service level agreements (SLA), and key performance indicators (KPIs). It includes preparing clear and comprehensive documentation summarizing customer interactions and describes the problem-solving process involving defining issues, collecting information, analyzing causes, implementing solutions, and recording results.
Topic 3
  • Connectivity and Resource Access Issues: This section measures skills of a Network Support Technician and involves assisting users to establish access to network resources, understanding directory services like Active Directory and cloud access management platforms, and managing multifactor authentication. It also includes troubleshooting connectivity problems with peripherals such as printers, scanners, and teleconferencing devices, as well as verifying basic network settings and diagnosing connectivity using various network commands and tools.
Topic 4
  • Operating System and Application Issues: This part targets an Operating System Support Specialist and addresses resolving Windows and macOS issues, such as display settings, updates, permissions, power management, and data backup using cloud tools. It covers troubleshooting mobile device problems on iOS and Android operating systems and provides an understanding of virtualization and cloud concepts including major providers and virtual machines. This section also covers resolving common application issues like installation and security concerns.

 

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