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NEW QUESTION 25
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator toaccomplish that?
Choose 2 answers
- A. Remove Opportunity and Asset from the Title Menu component in the property editor.
- B. Remove Opportunity and Asset from theobject list in the Global Search Result component property editor.
- C. Remove Opportunity and Asset from the navigation Menu component in the property editor.
- D. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
Answer: B,D
NEW QUESTION 26
Ursa Major Solar (UMS) is building a portal for its premium B2B customers, Customer will be able to access their account information, open cases, download NDAs, and create dashboards Which user license allows UMS to meet these requirements?
- A. Customer Community
- B. Channel Account
- C. Platform Portal
- D. Commerce Portal
Answer: B
NEW QUESTION 27
Ursa Major Solar would like to use three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company's portal. When they drop the components on the page, they are not getting the desired results.
What is causing this issue?
- A. The Record Detail component is a custom component and was not configured correctly
- B. The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template
- C. The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.
- D. The Record Detail component will only show record details for the Case object.
Answer: C
NEW QUESTION 28
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?
- A. Accounts with active Experience Cloud users cannot be merged with another account. Pencil & Paper
- B. Accounts used in an External Account Hierarchy cannot be merged with another account.
- C. The user trying to merge the accounts does not have the Merge Portal Roles permission.
- D. The user trying to merge the accounts does not have the System Administrator profile.
Answer: B
NEW QUESTION 29
Cloud Kicks (CK) is using audience targeting to display pages and components to certain users based on their assigned audience. The New York City account contain multiple departments; all of which belong to that account. One of the page virtualization of the Home page of CK's Experience Cloud site a assigned to the New York City audience. CK also has a Rich Content Editor component within this Home page that is assigned inly to the Legal Department audience.
Who will be able to see the Rich Content Editor component?
- A. New York City audience members with the Legal Department sharing set
- B. All Cloud Kicks Experience Cloud site members
- C. All New York City audience members.
- D. Members that are part of both the New York City audience and the Legal Department audience
Answer: D
NEW QUESTION 30
Universal Containers is looking to onboard three new partners to the community.
* Each partner have a branded experience containing their colors and logo.
* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.
* Bronze partners should not have access to the Leas tab.
How should an administrator solve for these requirements?
- A. Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.
- B. Create a separate community for each partner with audience targeting.
- C. Create branding sets, audience targeting and a custom Navigation menu component.
- D. Create branding sets, audience targeting, and navigation menu targeting.
Answer: D
NEW QUESTION 31
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.
- A. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
- B. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
- C. Changing the Salesforce CDN overwrites LDS defaults.
- D. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
Answer: D
NEW QUESTION 32
Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site?
- A. Help Center
- B. Customer Account Portal
- C. Build Your Own (LWR)
- D. Partner Central
Answer: C
NEW QUESTION 33
What are two ways a question can be escalated to a case?
Choose 2 answers
- A. Manually by users commenting ''Escalate''
- B. Manually by a moderator selecting ''Escalate to Case'' in the Feed
- C. Automatically via Case Assignment Rules
- D. Automatically via process Builder by meeting specified criteria
Answer: B,D
NEW QUESTION 34
What accurately sequences the necessary steps to create a partner user from an enabled partner account?
- A. 1) View the partner account contact.
2) Select Manage External User. Multiple Books
3) Select Enable Partner Account.
4) Edit the user record to assign the correct role and profile.
5) Save. - B. 1) View the partner account contact.
2) Select Manage External User.
3) Select Enable Partner User.
4) Edit the user record to assign thecorrect role/profile.
5) Save. - C. 1) Edit the user record to assign the correct role/profile.
2) View the partner account contact.
3) Select Manage External User.
4) Select Enable Partner Account.
5) Save. - D. )
1) Edit theuser record to assign the correct role/profile. ee
2) View the partner account contact. Single Book
3) Select Manage External User.
4) Select Enable Partner User.
5) Save.
Answer: B
NEW QUESTION 35
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers
- A. Audience
- B. Visible
- C. None
- D. Default
- E. Personal
Answer: A,C,D
NEW QUESTION 36
Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?
- A. Permission Sets
- B. Audience Targeting
- C. Sharing Rules
- D. Branding Sets
Answer: A
NEW QUESTION 37
Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?
- A. Einstein Customer
- B. Experience Tracker
- C. Community View
- D. Customer Insights
Answer: D
NEW QUESTION 38
Dreamscape flowers is looking to launch a public site for its current customers and prospects.
Which three actions are performed automatically when a site is created Expense Cloud?
Choose 3 answers
- A. Creation of a guest role
- B. Creation of sharing mechanisms that are available only to guest users
- C. Creation of a guest profile
- D. Creation of a guest user record
- E. Creation of moderation criteria that are applied only to guest users
Answer: B,C,D
NEW QUESTION 39
Northern Trail Qutfitters implemented a chatbot on its Experience site.
Which three KPIs could be used to help understand the chatbot's impact on customer service?
Choose 3 answers
- A. Case deflection
- B. Case Type by Issue
- C. Number of lead records created
- D. Average Handle Time compared to Bot Session Time
- E. CSAT (Customer Satisfaction score)
Answer: A,D,E
NEW QUESTION 40
DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers
- A. Enable "Automate Topic Assignment" setting.
- B. Map articles to Content Topics.
- C. Map topics to data categories.
- D. Enable "Share on Sites" setting.
Answer: A,C
NEW QUESTION 41
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like to leverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?
- A. Enable Topic Hierarchy and create at least one topic with two subtopics.
- B. Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.
- C. Create at least one subtopic and add the More Topic ink link when editing the navigation menu.
- D. Create at least one topic along with its subtopic.
Answer: C
NEW QUESTION 42
How can records owned by Customer Community users be shared with internal users?
- A. Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
- B. Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
- C. Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
- D. Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.
Answer: D
NEW QUESTION 43
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