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Salesforce Certified Slack Administrator Sample Questions:

1. Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?

A) Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.
B) Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.
C) Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.
D) Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.

2. Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

A) Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
B) Direct message (DM) an Org Owner requesting that their consultants be added as guests.
C) @mention their Workspace Admin in the appropriate #proj channel to request guest access.
D) Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.

3. You're a Workspace Owner for a financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.
Which file retention setting should you enable for your workspace?
(Select the best answer.)

A) Keep all files, including deleted files, for a set number of days
B) Keep all files, including all file versions
C) Keep all files, only for a set number of days
D) Keep all files
E) Keep all files, including deleted files

4. You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?

A) Enable workspace creation requests via Org Settings.
B) Create a workflow in the #help-admins channel that requires users to provide justification for their request.
C) Inform users that if they want a new workspace they should reach out to you via direct message (DM).
D) Post the requirements in the #general channel so that your members can see them.

5. What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)

A) Sets permissions on who can view your workspace analytics.
B) Notifies a group of members who often need to be notified at once. For example: @managers
C) Assigns default channels to users when they start working at the company.
D) Assigns default Slack app integrations to users when they start working at the company.
E) Sets channel management permissions at the workspace level.

Solutions: