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Salesforce Certified Slack Administrator Sample Questions:

1. Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?

A) Any @mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.
B) Any Enterprise Grid member can @mention the user group from any workspace within the Enterprise Grid org to send a notification to all of the user group members.
C) Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.
D) People that the team works with in Slack Connect can be added to the user group in order to work more closely with the Workspace Admins on certain issues.

2. Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)

A) The workspace requires approval from the external partner for new members to join.
B) The workspace requires the new member to request to join.
C) The workspace requires an invitation from the Workspace Admin to join.
D) The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.

3. You're a Workspace Admin on the Slack Pro plan.
Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?

A) Ask your Org Owner to enable two-factor authentication (2FA).
B) Stay on the Slack Pro plan, and enable domain claiming.
C) Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).
D) Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.

4. You are a Slack admin and you have just implemented Enterprise Key Management (EKM) within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?

A) When a Multi-Channel Guest is invited into one of the company's workspaces.
B) When sensitive information is placed in the incorrect channel and shared with other users.
C) When working with contractors in a Slack Connect channel.

5. You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.
What is the best option for moving Tidepool's channels?
(Select the best answer.)

A) Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.
B) Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace.
C) Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace.
D) Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.

Solutions: