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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Analytics and Reporting | 15% | - Reports and Dashboards for Nonprofits
- Success Metrics Definition
- Custom Report Types
- Nonprofit Reporting Templates
- Rollup Summary Fields
|
| Topic 2: Constituent Management | 20% | - Segmentations and Campaigns
- Contact and Organization Records
- Household Management
- Relationships and Groupings
- Affiliations and Memberships
|
| Topic 3: Solution Design and Implementation | 20% | - User Adoption and Training Planning
- NPSP Best Practices
- Requirements Gathering
- Integration with External Systems
- Customization vs Configuration Decisions
- Data Migration Strategies
|
| Topic 4: NPSP Configuration and Development | 25% | - Contacts and Households
- Data Model Design for Nonprofits
- Affiliations Configuration
- NPSP Settings and Preferences
- Account Model Configuration
- Relationships Management
|
| Topic 5: Donations and Fundraising Management | 20% | - Recurring Donations (Recurring GAU)
- Donation Management
- Payment Methods and Processing
- Grant Management
- Opportunity and GAU Configuration
- Donations Batch Processing
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit's system admin has seen this error message multiple times:
Npsp,TDTMCContact:execution of AfterUpdate caused by : System,SObjectException:Invalid field gender_c Contect (npsp) How should the admin troubleshoot this?
A) Check that Salutations have been mapped to gender field values.
B) Verify that all Reciprocal Relationships are mapped to gender field values.
C) Verify the correct field for gender is specified in Relationship settings.
D) Check to make sure there are no invalid values in the gender field on Contact records.
2. A nonprofit wants to send messages to Contacts stored in NPSP based on their connections to the nonprofit's corporate funders.
Which object should be connected with Contacts in a report type to meet this requirement?
A) Relationships
B) Opportunities
C) Accounts
D) Affiliations
3. A nonprofit enters donation data both into Salesforce and an external accounting system to reconcile. This process is time-consuming.
What should the consultant recommend to reduce manual data entry and improve efficiency?
A) NPSP Data Importer Templates
B) Accounting Subledger
C) Advanced Mapping
D) Data Import Wizard
4. A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used.
Which two data hygiene practices should a consultant recommend? Choose 2 answers
A) Run Health Check.
B) Delete all past activities.
C) Organize reports into appropriate folders.
D) Create a new custom object to store legacy data.
5. Which two actions should a consultant take before importing a large volume of data into an NPSP org?
A) Disable certain Apex classes manually in production
B) Disable certain Apex classes using TDTM
C) Check the code coverage of the target org
D) Check if the data is clean, structured, and in its final format
Solutions:
Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A,C | Question # 5 Answer: B,D |