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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Solution Design | 19% | - Security, sharing, and access design
- Account and contact models for education
- Design scalable, maintainable solutions
|
| Topic 2: Analytics and Reporting | 7% | - Leverage Salesforce reporting features
- Reports, dashboards, and analytics for education
|
| Topic 3: Integration and Data Management | 16% | - External systems and third-party apps
- Data quality, deduplication, governance
- Integration methods and tools
|
| Topic 4: Education Data Architecture (EDA) | 22% | - EDA data model, standard and custom objects
- Relationships, data integrity, extending EDA
- Data migration and integration considerations
|
| Topic 5: Implementation Strategies and Best Practices | 18% | - Change management and adoption
- Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize
- Configuration vs customization
|
| Topic 6: Domain Expertise | 18% | - Recruitment, admissions, student experience, advancement, alumni relations
- Education industry processes and needs
- Education Cloud capabilities and use cases
|
Salesforce Certified Education Cloud Consultant Sample Questions:
1. A university's IT department is setting up an integration between the student information system (SIS) and the Education Data Architecture (EDA). The SIS integration will send students' academic major, status, and dates.
Which Salesforce object should this be mapped to?
A) Education History
B) A Program Enrollment
C) Course Connection
2. The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactions with prospects on their mobile devices. Prospective students communicate via SMS on their mobile devices, social media, and email.
Which solution should the consultant recommend?
A) Activity timeline
B) Einstein Bots
C) Salesforce Maps
3. The Financial Aid department of a college uses Student Success Hub. Students need the ability to schedule an appointment with any financial aid advisor.
Which object should the consultant configure in Student Success Hub to meet this requirement?
A) EDA Relationships
B) Public Groups
C) Advising Pools
4. A college has a standard Salesforce environment and wants to use Student Success Hub for its undergraduate advising.
What is required to use Student Success Hub?
A) Field Service
B) Customer Community license
C) Pathways
D) Education Data Architecture
5. A university to use Salesforce for its recruitment and admissions process and needs to integrate it with the Student Information System (SIS).
Which step should the consultant take initially?
A) Use the Data Import Wizard.
B) Identify Integration layers.
C) Disable Trigger Handler records.
Solutions:
Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |