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Salesforce Certified Marketing Cloud Engagement Consultant Sample Questions:

1. LenoxSoft wants to create Contacts instead of Leads or sync with Person Account records. What step should the consultant recommend?

A) Contact Marketing Cloud Account Engagement Support to enable the necessary connector behavior
B) Locate the relevant documentation and follow the steps to enable.
C) Update your Salesforce connector user permissions
D) Update your field mappings by going to Admin > Configure Fields

2. Administrators can reset passwords for users

A) False
B) True

3. LenoxSoft's Salesforce org uses various record types for their business units. LenoxSoft wants all new data collected in Marketing Cloud Account Engagement to quickly be created in Salesforce with a single, specific record type. Which set of actions would ensure this behavior?

A) Automatically assign all prospects in Marketing Cloud Account Engagement and review the Salesforce Connector user's permissions.
B) Regularly export data from Marketing Cloud Account Engagement and data load file into Salesforce
C) Manually assign all prospects in Marketing Cloud Account Engagement and verify the Salesforce connector
D) Create an Engagement Program in Marketing Cloud Account Engagement and verify the Salesforce connector.

4. LenoxSoft's corporate marketing team has Marketing Cloud Account Engagement users who are users in all of their five Marketing Cloud Account Engagement Business Units. User A primarily focuses on the North American business unit (BU), but is asked to review a new Engagement Studio program in the European BU before the European marketing team resumes the program.
How would user A accomplish this?

A) Create a custom user role in the European BU with access to the folder the program is in.
B) Log out of the North American BU and log into the European BU to review the program.
C) Use the BU switcher in the North America BU to switch to Europe.
D) Instruct the user in the European BU to take a screenshot and email it to them to review.

5. Is it possible to split Dynamic List to other Dynamic Lists?

A) False
B) True

Solutions: