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Splunk SPLK-3002 exam is an essential certification for IT professionals who want to demonstrate their expertise in Splunk IT Service Intelligence. Splunk IT Service Intelligence Certified Admin certification validates the candidate's knowledge and skills in configuring and administering ITSI, identifying and resolving issues related to IT service performance, and creating customized dashboards and reports. Passing SPLK-3002 exam will help IT professionals to advance their career and increase their value to their organization.

Exam Format and Content

  • Language: English

  • Exam Format: Multiple choice questions

  • Exam Duration: 57 minutes

  • Passing score: 60%

  • Exam Length: 53 Questions

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Splunk IT Service Intelligence Certified Admin certification exam covers different topics related to ITSI, including data input and management, data analysis, service modeling, and service management. SPLK-3002 exam also tests the candidate's ability to use ITSI to monitor and troubleshoot IT services and applications, as well as their knowledge of best practices for configuring and deploying ITSI in different environments.

Splunk SPLK-3002 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configure User Access Control
  • Create Service Level Teams
  • Troubleshooting ITSI
  • Backup and Restore
  • Maintenance Mode, Creating Modules, Troubleshooting
Topic 2
  • Identify What ITSI Does
  • Describe Reasons for Using ITSI
  • Examine the ITSI User Interface
Topic 3
  • Use a Data Audit to Identify Service Key Performance Indicators
  • Use a Service Design to Implement Services in ITSI
  • Thresholds and Time Policies
Topic 4
  • Describe Deep Dive Concepts and Their Relationships
  • Describe Deep Dive Concepts and Their Relationships
  • Use Default Deep Dives
Topic 5
  • Create and Customize New Custom Deep Dives
  • Add and Configure Swim Lanes
  • Describe Effective Workflows for Troubleshooting
Topic 6
  • Define Multi KPI Alerts
  • Manage Notable Event Storage
  • Aggregation Policies
  • Create New Aggregation Policies
Topic 7
  • Using Entities in KPI Searches
  • Templates and Dependencies
  • Use Templates to Manage Services
  • Define Dependencies Between Services
Topic 8
  • Installing and Configuring ITSI
  • List ITSI Hardware Recommendations
  • Describe ITSI Deployment Options
  • Identify ITSI Components
Topic 9
  • Managing Notable Events
  • Define Key Notable Events Terms and their Relationships
  • Describe Examples of Multi-KPI Alerts

Reference: https://www.splunk.com/en_us/training/certification-track/splunk-itsi-certified-admin.html

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