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Oracle 1Z1-1037 exam is a certification that validates an individual's knowledge and skills in implementing Oracle Knowledge Management Cloud 2019. 1Z1-1037 exam tests the candidate's expertise in configuring and deploying Knowledge Management, setting up and managing users, and managing content in the Oracle Knowledge Management Cloud 2019 solution. It is aimed at professionals who are responsible for designing, planning, implementing, and supporting Oracle Knowledge Management Cloud 2019 for their organizations.
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Oracle 1Z1-1037 certification exam is designed for professionals who want to validate their knowledge and expertise in implementing Oracle Knowledge Management Cloud 2019. 1Z1-1037 exam assesses the candidate's understanding of the key concepts of Oracle Knowledge Management Cloud and their ability to configure, install and manage the solution. Oracle Knowledge Management Cloud 2019 Implementation Essentials certification is highly valued by organizations who are looking for skilled resources to manage their knowledge management systems.
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To be eligible to take the exam, candidates must have general knowledge of Oracle products, as well as experience with cloud computing, database management, and knowledge management. Oracle recommends that candidates take relevant training courses to increase their chances of passing the exam.
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Oracle 1Z1-1037 exam is designed for professionals who wish to validate their knowledge and skills in implementing Oracle Knowledge Management Cloud 2019 solutions. Oracle Knowledge Management Cloud 2019 Implementation Essentials certification exam is intended to assess the candidate's understanding of the concepts and techniques required to implement and configure Oracle Knowledge Management Cloud 2019. 1Z1-1037 exam covers various topics such as Knowledge Management Cloud Overview, Knowledge Base Management, Knowledge Article Management, Knowledge Advanced Features, and Knowledge Analytics.
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| Section | Weight | Objectives |
|---|---|---|
| Reports and Analytics | 10% | - Analyze knowledge usage and performance - Configure dashboards and metrics - Use standard and custom reports |
| Knowledge Foundation Overview | 10% | - Roles, permissions, and security model - Knowledge base components and structure - Knowledge Foundation concepts and architecture |
| Queues and Operational Administration | 10% | - Manage processing tasks and assignments - Configure and manage queues - Monitor system operations |
| Integration and Maintenance | 10% | - Integrate with Oracle B2C Service - Perform system maintenance and troubleshooting - Import/export knowledge content |
| Service Cloud Knowledge Features | 20% | - Describe answer relationships and linking - Explain response requirements and SLAs - Use common B2C Service platform features |
| Knowledge Advanced Content Management | 25% | - Create, edit, and manage answers and articles - Publishing workflows and approval processes - Version control and content lifecycle - Classify products, categories, and access levels |
| Search and User Experience | 15% | - Optimize answer retrieval and relevance - Use faceted search and navigation - Configure customer portal knowledge interface - Configure Knowledge Advanced search |
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