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Oracle Fusion Service 2026 Implementation Professional Sample Questions:

1. Which four actions does the REST API for Service Requests (SRs) allow?

A) Update SR milestone
B) Update SR assignee
C) Create SR
D) Delete SR by SR number
E) Delete SR by SR title

2. What three things should you do once you have established a global default coverage?

A) Create an ESS job to Monitor Service Request Milestones.
B) Create an ESS job to Aggregate Service Requests.
C) Use Application Composer to configure warning emails about milestone compliance events.
D) Use Application Composer to include milestones on the Service Request Layout if desired.

3. Select three correct limits and restrictions when importing data from a file.

A) By default, the import starts immediately after it is activated.
B) The maximum number of records in each CSV file should not exceed the maximum limit of 10,000,000 records.
C) Groovy Scripts and object workflows that have been configured for the object being imported are always executed.
D) Both create and update operations are available for imported records.
E) If the values in the imported CSV file contain a new line character, then they must be enclosed within quotation marks.

4. Which three statements are true?

A) Oracle Engagement Cloud shares a common customization toolset including Sandboxes, Application Composer, Page Composer and Groovy scripting, with Oracle Sales Cloud and other Oracle Cloud Applications.
B) Oracle Engagement Cloud shares a common data model with Oracle Sales Cloud and other Oracle Cloud Applications.
C) Like other Oracle Cloud Applications, Engagement Cloud provides SOAP APIs to integrate with other services.
D) Like other Oracle Cloud Applications, Engagement Cloud provides REST APIs to integrate with other services.

5. You want to configure the workflow for the standard Service Request (SR) object. Which four actions can you do?

A) You will be required to code any new workflow actions in Groovy.
B) You can generate tasks for the SR object from the workflow.
C) You can modify the workflow to update field values within the SR object.
D) You must make the changes using the Page Composer tool.
E) You can send an e-mail notification to specified recipients.
F) You can define the workflow to run when certain fields of the SR object are changed.

Solutions: