SDM_2002001050 exam dumps

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  • Exam Code: SDM_2002001050
  • Exam Name: SDM Certification - NI
  • No. of Questions: 160 Questions and Answers
  • Updated: Sep 07, 2026

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Nokia SDM_2002001050 Exam Syllabus Topics:

SectionObjectives
Service Delivery Management (SDM)- Customer and Stakeholder Management
  • 1. Customer acceptance milestones
    • 2. Stakeholder communication
      - Service Delivery Lifecycle
      • 1. Operational service delivery
        • 2. Design and transition of services
          Risk and Change Management- Change Control Process
          • 1. Baseline change management
            • 2. Approval workflows
              - Risk Identification and Mitigation
              • 1. Project risk assessment
                • 2. Contingency and impact analysis
                  Project Management & Delivery- Procurement and Supply Chain Management
                  • 1. Third-party sourcing and selection
                    • 2. Contract and procurement lifecycle
                      - Project Planning and Execution
                      • 1. Project Scope and Delivery Governance
                        • 2. Project Management Plan

                          Nokia SDM Certification - NI Sample Questions:

                          Which of the following is included in the scope statement?

                          • A. Cost baseline.
                          • B. Project deliverables.
                          • C. Project quality plan.
                          • D. Project plan.
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

                          What is the first step that a PM needs to do when a project KPI is showing a huge variation compared to previous periods?

                          • A. Put on hold the rollout until the root cause of the deviation is analyzed
                          • B. Communicate the deviation to the project stakeholders
                          • C. Verify if the data used for the KPI calculation is correct.
                          • D. Organize asap a meeting with project team.
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          What will be the resulting performance index if the actual cost is higher than the earned value?

                          • A. CPI(Cost Performance Index) is greater than 1.
                          • B. SPI(Schedule Performance Index) is greater than 1.
                          • C. CPI(Cost Performance Index) is lower than 1.
                          • D. SPI(Schedule Performance Index) is lower than 1.
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          A project got an engineer assigned with a competence level of 3, but should have one with at least a level 4. How does the PM react?

                          • A. The PM accepts the engineer and sends him to a classroom training.
                          • B. The PM refuses to take the employee and insist on getting an engineer with level 4.
                          • C. The PM accepts the engineer and agrees with him on a competence development path within the project.
                          • D. The PM refuses to take the employee and tries to find an available engineer on the external market.
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Customer is responsible for Network Planning but the quality of the Datafill is poor and requires NSN to use own resources to make revisions.What is the best way to manage this additional scope for the project?

                          • A. Stop integrations until Customer provides a correct Datafill that can be used.
                          • B. Recommend to the customer how the quality of the Datafill could be improved and agree with customer how to proceed with Implementation. Inform CT of a potential up selling opportunity for Network Planning Services.
                          • C. If the corrections to the Datafill are not too many, make the changes and move on with the Rollout.
                          • D. Use the information that comes from the Customer as it is, even if the quality is bad, because the Customer has full responsibility on that.
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️


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