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ITIL Foundation (Version 5): ITIL-5-Foundation Exam
"ITIL Foundation (Version 5)", also known as ITIL-5-Foundation exam, is a ITIL Certification. With the complete collection of questions and answers, PrepAwayTest has assembled to take you through 80 Q&As to your ITIL-5-Foundation Exam preparation. In the ITIL-5-Foundation exam resources, you will cover every field and category in ITIL Foundation Level Certification helping to ready you for your successful ITIL Certification.
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ITIL ITIL-5-Foundation Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL Foundation (Version 5) Certification Exam |
| Exam Number: | ITIL-5-Foundation |
| Exam Duration: | 60 minutes |
| Available Languages: | French, English, Italian, Japanese, Polish, Spanish, Chinese, German, Portuguese (Brazil) |
| Related Certifications: | ITIL Product (Version 5) ITIL Experience (Version 5) ITIL Strategy (Version 5) ITIL Foundation Bridge (Version 5) ITIL Transformation (Version 5) ITIL Service (Version 5) |
| Exam Price: | From US$690.00 |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 40 |
| Exam Format: | Closed book, Multiple choice, Single correct answer |
| Passing Score: | 65% (26/40 questions) |
| Recommended Training: | ITIL Official eLearning |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online remote proctored or authorized test center |
| Pre Condition: | No prerequisites required; entry-level certification |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-5-foundation-version-50-4154 |
ITIL ITIL-5-Foundation Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Organizational and Value Stream Management | 17% | - Product and service lifecycle - Value stream mapping and management |
| Topic 2: ITIL Value System | 20% | - Governance - Guiding Principles - Continual Improvement - Service Value Chain |
| Topic 3: Four Dimensions of Product and Service Management | 17% | - Partners and Suppliers - Value Streams and Processes - Information and Technology - Organizations and People |
| Topic 4: ITIL Management Practices | 28% | - Technical management practices - Service management practices - General management practices |
| Topic 5: Key Concepts of Digital Product and Service Management | 18% | - Value co-creation, outcomes, costs, risks, experience and sustainability - Services, products, utility, warranty, service relationships |
ITIL ITIL-5-Foundation Exam: Quick Answers
Yes — download the free ITIL Foundation (Version 5) demo and judge the quality yourself before paying; the whole content goes further than the demo, but the demo shows the style. Purchases include 365 days of free updates delivered by email; renew afterward at 50% off.
No prerequisites required; entry-level certification Eligibility rules change over time, so verify the current requirements on the official page (official ITIL-5-Foundation exam page) before registering.
The ITIL Foundation (Version 5) is ITIL's certification exam for ITIL Foundation (Version 5), at the Foundation level. Related credentials include ITIL Foundation Bridge (Version 5), ITIL Product (Version 5), ITIL Service (Version 5), ITIL Experience (Version 5), ITIL Strategy (Version 5), ITIL Transformation (Version 5). Prepare efficiently: short review sessions anywhere, mock exams when you have a desk.
The ITIL Foundation (Version 5) blueprint spans 5 domains — including Four Dimensions of Product and Service Management (17%), ITIL Value System (20%), ITIL Management Practices (28%). Tag key points per domain in the PDF version; the complete outline above lists every subtopic.
60 minutes for 40 questions. Build pacing with the PrepAwayTest software engine: repeated timed mock exams make the real clock feel easy.
Yes:
After any course, consolidate the knowledge with the 80 practice questions for the ITIL Foundation (Version 5) — every answer expert-verified.
Our system emails the ITIL Foundation (Version 5) material automatically right after purchase — about a minute; click the link, sign in, and use the engine immediately, with 24/7 help if nothing arrives within 2 hours. If you unfortunately fail the corresponding ITIL-5-Foundation exam within 60 days of purchase, you're welcome to a full refund: upload your failed result — a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam — and we handle it within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. We also recommend an alternative: exchange for two equal-value products free.
Through the vendor's official registration channels:
The ITIL Foundation (Version 5) is delivered Online remote proctored or authorized test center — pick the arrangement that suits you when booking.
From US$690.00 per attempt, 65% (26/40 questions) to pass. Each retake costs the full fee, so prepare thoroughly the first time — the 80 practice questions for the ITIL-5-Foundation exam at PrepAwayTest closely simulate the real test.
ITIL Foundation (Version 5) Sample Questions:
In the "partners and suppliers" dimension, what does it mean when organizations form flexible partnerships ?
- A. They operate strictly through formal contracts with no shared responsibilities
- B. They avoid cooperation to maintain complete independence
- C. They rely only on suppliers for technical resources without collaboration
- D. They share common goals and risks while collaborating to achieve desired outcomes
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
Which statement regarding a partnership relationship is TRUE?
- A. It focuses mainly on operational efficiency and uses standardized contracts
- B. It involves bespoke services with a focus on innovation and growth
- C. It provides commercial off-the-shelf services for a wide range of consumers
- D. It focuses on the operational and tactical levels, not on the strategic level
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
Which type of risk is imposed on consumers by a service?
- A. Lack of staff availability in the consumer organization
- B. The service provider ceasing to operate
- C. Requirement for consumer staff training to use the service effectively
- D. Failure of hardware owned and managed by the consumer
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
Which statement about a basic relationship is true?
- A. It focuses on innovation and business growth
- B. It typically involves out-of-the-box services offered to customers
- C. It operates across operational, tactical, and strategic organizational levels
- D. Services are usually customized to meet the needs of customers
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
Which of the following activities BEST represents transfer of goods in a service offering?
- A. A cloud user accesses shared online storage
- B. A team attends a virtual training session
- C. A customer receives advice from a helpdesk agent
- D. A service provider supplies new laptops to the customer
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
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