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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. An underwriter receives a submission for a restaurant. The base rate is $0.80 per $100. Due to the client's loss history, the underwriter decides on a $0.15 loading. What premium would the underwriter charge for a building valuation of $200,000?

A) $1,600
B) $1,300
C) $1,750
D) $1,900

2. Which is an example of an indirect loss?

A) Liability claim resulting from a slip and fall at a cinema
B) Water damage to an apartment when a frustrated tenant intentionally fails to turn off a tap
C) Arson at a retail store, initiated by an employee
D) Loss of income following a fire claim that closes a factory

3. Marsha, a broker, receives a call from a frustrated client regarding their increasing premium. How should she explain the increase to the client?

A) Premiums are determined by statistical predictions of future losses and they increase during a hard market.
B) Premiums are determined by statistical predictions of future losses and they increase during a soft market.
C) Premiums are determined by statistical predictions of past losses and they increase during a soft market.
D) Premiums are determined by statistical predictions of past losses and they increase during a hard market.

4. A tenant's negligence causes a fire in the dwelling they rent. Typically, who is initially responsible for paying the damage?

A) The tenant who negligently caused the fire
B) The dwelling's owner who is responsible for the tenant's actions
C) The insurer that issued the tenant's legal liability policy
D) The insurer that issued the homeowners policy

5. Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?

A) Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise
B) Use close-ended questions with clients at all times
C) Recommend that clients consult with experts outside the insurance field if a situation calls for it
D) Ensure all communication with clients and insurers is done face-to-face

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