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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. How do services help customers?

A) Services help customers maintain communications and trade with their customers and suppliers.
B) Services help customers achieve their everyday business targets.
C) Services help customers configure business email on their cellular phones.
D) Services help employees be more productive and increase their value to the business.

2. Which option is available in Deployment Services?

A) Consulting and Project Management
B) Assets Tagging
C) Warranty Extensions
D) Maintenance Kit Replacement

3. Which service allows the business to keep and dispose of their defective hard drive if their security policies require it?

A) Defective Media Retention
B) Remote Delete
C) Data Protection
D) Keep Safe

4. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) Partners will benefit from extra discounts by buying hardware from HP
B) Partners can start accumulating rebates on sales from day one on new or already sold hardware
C) HP can dispatch partners to resolve server related issues on already sold hardware
D) The specialization enables partners to deliver services on behalf of HP and generate additional profit.

5. Which type of services can an HP Printing and Computing Services specialist sell?

A) The specialist can sell services for printing and personal systems.
B) The specialist can sell services for server, data center printer, and computer.
C) It depends on the geography; the permitted services vary from one country to another,
D) The services are defined with each partner.

Solutions: