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Cisco 700-020 certification exam (Cisco Video Sales Essentials) is designed for individuals who want to showcase their knowledge and skills in selling Cisco video solutions. Cisco Video Sales Essentials certification verifies that the candidates have the ability to explain the benefits and features of different Cisco video solutions and recommend the most suitable solution based on a customer's requirements.
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Cisco 700-020 Exam is ideal for individuals who are involved in sales and marketing, including sales engineers, account managers, product managers, and individuals interested in marketing Cisco video solutions. 700-020 exam is also suitable for those seeking to enhance their knowledge of Cisco video solutions to advance their career or attain a higher certification level.
Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/video-sales-essentials.html
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Cisco 700-020 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Sales Tools and Resources | 3% | - Technical documentation and support
- Cisco sales enablement resources
|
| Cisco Video Portfolio | 51% | - Solution differentiation and positioning
- Endpoint solutions
- 1. Room and telepresence systems
- 2. Desktop applications
- 3. Mobile clients
- Cloud and on-premises platforms
- 1. Cisco Webex portfolio
- 2. Licensing and deployment models
|
| Outcome-Based Selling for Video | 37% | - Line-of-business approaches
- 1. Corporate travel
- 2. Human resources
- 3. Real estate
- Vertical industry approaches
- 1. Education
- 2. Manufacturing
- 3. Retail
- 4. Government and public sector
- 5. Healthcare
- 6. Financial services
|
| Video and Cisco Collaboration Advantages | 9% | - Addressing common customer objections
- Benefits of video communication
- Value of Cisco collaboration solutions
|