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The KPI Institute C-KPIP Exam Syllabus Topics:

The KPI Institute Certified KPI Professional Sample Questions:

1. Fill in the blank word: "A measurable expression for the achievement of a desired level of results in an area relevant to the evaluated ________'s activity."

A) Organization
B) Company
C) Team
D) Entity

2. Which of the following statements is considered one of the most important fields used for KPI documentation from the perspective of importance to pursue performance results analysis?

A) Benchmarking data
B) Purpose
C) Target
D) Cost of data gathering

3. Which metrics are used for calculating "Capacity utilized (%)"?

A) A = Capacity planned (#); B = Capacity (#)
B) A = Capacity utilized (%)
C) A = Capacity utilized (#); B = Capacity available (#)
D) A = Capacity utilized (#); B = Capacity needed (#)

4. Which of the following statements is not a component of a performance management system?

A) KPI documentation form
B) Scorecard
C) Organizational chart
D) Dashboard

5. Which is the calculation formula for "On-time arrivals (%)"?

A) None of the answers
B) (A / B) * 100, where A = # On-time arrivals and B = # Arrivals
C) (A1 + A2 + ... + An) / n, where A = trip completion time (days) and n = # Trips completed
D) [(B # A) / B] * 100, where A = # On-time arrivals and B = # Arrivals

Solutions: