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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

1. What precautions should be taken if a discharged CRT must remain exposed for any length of time?

A) You should perform a full set of video adjustments on the CRT
B) You should establish an ongoing lead between the CRT anode and ground.
C) You should reset the Power Manager Unit on the logic board.
D) You should remove the CRT from the computer or display assembly

2. Where is the best place for a customer to look for information about locating her Mac's serial number?

A) Downloads
B) Discussions
C) User's manual
D) Service News

3. Which of following is not a good step to take when working onsite on computer?

A) Wear a grounded ESD wrist strap.
B) Place part on the floor.
C) Use a grounded ESD mat.
D) Check the polarity of the grounded power outlet.

4. You are replacing a logic board in a Mac Pro. You should handle the board by its _____.

A) connectors
B) components
C) edges
D) heat sinks

5. What is the proper way to calibrate a removable main battery in a MacBook (13-inch, Mid 2009)?

A) The battery is calibrated out of the box; no further steps are needed.
B) Charge the battery halfway. Wait 2 hours. Finish charging the battery. Run the MacBook on battery until it goes to sleep. Charge it fully again.
C) Charge the battery while running the Battery Calibration Utility.
D) Charge the battery fully. Wait 2 hours. Run the MacBook on battery until it goes to sleep. Wait 5 hours. Charge it fully again.
E) Charge the battery overnight. Make sure battery status indicates 100% before disconnecting AC adapter.

Solutions: