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Avaya 72200X exam, also known as the Avaya Aura® Core Components Support exam, is designed to test candidates’ knowledge and skills in supporting Avaya Aura® core components. 72200X exam is intended for IT professionals who work with Avaya Aura® core components, such as Avaya Aura® Communication Manager, Avaya Aura® Session Manager, and Avaya Aura® System Manager.
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Avaya 72200X exam is designed for professionals who have experience working in Avaya Aura® Core Components Support. Candidates who have experience working in this field will find the exam easier to complete. However, candidates who do not have experience in this field can still take the exam if they are willing to put in the time and effort to study and prepare for it.
Avaya 72200X Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Media Server and Device Services | - Avaya Aura Device Services Functions
- Service Monitoring and Alarms
- Media Server Status and Diagnostics
|
| Topic 2: Networking and SIP Fundamentals | - Network Regions and Codec Configuration
- SIP Signaling and Call Flows
- VoIP Fundamentals
|
| Topic 3: System Manager and Session Manager Support | - System Manager Administration
- User and SIP Entity Management
- Session Manager Troubleshooting
|
| Topic 4: Communication Manager Support | - Endpoint Registration Issues
- Dial Plans and Routing
- Communication Manager Configuration Verification
|
| Topic 5: Troubleshooting Tools and Techniques | - Alarm and Event Interpretation
- TraceSM and SIP Trace Analysis
- Problem Isolation Methodologies
- Log Collection and Analysis
|
| Topic 6: Avaya Aura Core Architecture | - Core Solution Architecture
- Identify Avaya Aura Core Components
- Component Roles and Functions
|