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Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
1. What functionality does the Extend Call feature offer that is different from traditional call forwarding?
A) It provides statistical data on call duration.
B) It allows continuation of the original call on a different device.
C) It supports high-definition video transfer.
D) It automatically records all extended calls.
2. Which Avaya Workspaces feature enables the analysis of unstructured data from customer interactions to generate actionable insights?
A) Cognitive computing
B) Predictive analytics
C) Machine learning algorithms
D) Natural language processing
3. What are the functions of Feature Access Codes (FAC) within Communication Manager?
(Choose Two)
A) To restrict access to certain network areas
B) To initiate services such as call forwarding or conferencing
C) To enable quick dialing of frequently called numbers
D) To configure and activate system features
4. Which of the following is a method to apply a Class of Service (COS) to an object in Communication Manager?
A) Assigning via the system management interface
B) Configuring through the endpoint device
C) By user selection at each login
D) Automatically via intelligent algorithms
5. What different types of logs are maintained in Communication Manager?
A) Personal, confidential, and public logs
B) Local, remote, and virtual logs
C) Operational, security, and transactional logs
D) Mandatory, optional, and unnecessary logs
Solutions:
Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B,D | Question # 4 Answer: A | Question # 5 Answer: C |