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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. Which three methods can be used to verify if an IP phone's .bin files have been upgraded? (Choose three.)
A) Verify that the .bin file is in the Manager folder.
B) Determine from H.323 Phone Status in System Monitor.
C) Determine from the extension form in the Manager application.
D) Look at the files names from the phone menu.
E) Determine from Extension Status in SSA.
2. Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)
A) IP Office Essential System license
B) VMPro TTS (Generic)
C) Database license
D) IP Office Advanced System license
E) IP Office Preferred System license
3. Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)
A) User must be a member of a hunt group.
B) Forced Login Code must be entered on the user's Supervisor tab.
C) CCR Agent must be checked on the user's Supervisor tab.
D) Force Account Code must be checked on the user's Supervisor tab.
E) A valid CCR Agent license must be installed in the IP Office configuration.
4. Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?
A) TTS
B) VTS
C) UMS
D) IMS
5. What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 32s and 2 Combination (Combo) Cards?
A) 92
B) 120
C) 84
D) 64
Solutions:
Question # 1 Answer: C,D,E | Question # 2 Answer: D,E | Question # 3 Answer: B,C,E | Question # 4 Answer: A | Question # 5 Answer: C |