CITM-001 Dumps PDF - CITM-001 Real Exam Questions Answers
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NEW QUESTION # 23
Middle managers canestablish review committees tofoster greater control.
- A. True
- B. False
Answer: A
Explanation:
Middle managers can establish review committees to foster greater control over the performance and quality of their subordinates and processes. Review committees are groups of managers or experts who evaluate the work of others and provide feedback, guidance, or approval. Review committees can help middle managers ensure that their teams are aligned with the organizational goals, standards, and policies, and that they are delivering high-quality outputs and outcomes. Review committees can also help middle managers identify and resolve issues, risks, or conflicts that may arise in their areas of responsibility. Review committees can enhance the accountability, transparency, and learning of middle managers and their subordinates. References: EPI-USA, CITM Course Outline, Module 4: Managing Performance and Quality, Slide 14. [GAQM], CITM Exam Objectives, Domain 4: Performance and Quality Management, Objective 4.2:
Implement performance and quality management processes and tools.
NEW QUESTION # 24
Organizations are linked extensively to increase (Choose two)
- A. Increase Cycle Times
- B. Reduce Cycle Times
- C. Improve Accuracy
- D. Increase Capability
Answer: B,C
Explanation:
Organizations are linked extensively to increase their efficiency and effectiveness in achieving their goals. By reducing cycle times, organizations can deliver their products or services faster and more responsively to their customers. By improving accuracy, organizations can reduce errors, waste, and rework, and enhance their quality and reliability. These outcomes can also increase the capability of the organization to meet the changing needs and expectations of the market and the stakeholders. References: Sample Exam - GAQM, page
1, question 1; The Future of Flexibility at Work, paragraph 4.
NEW QUESTION # 25
Restrictions on Internet access and efforts to censorweb sites may impede development of global information system.
- A. True
- B. False
Answer: A
Explanation:
Restrictions on Internet access and efforts to censor web sites may impede the development of a global information system by limiting the availability, diversity, and quality of information that can be accessed and shared across borders. Such restrictions may also hamper the innovation, collaboration, and communication that are essential for the advancement of technology, science, and society. According to the CITM study guide, a global information system is "a system that collects, processes, stores, and disseminates information that is relevant to the needs of users in different countries" (p. 26). The benefits of a global information system include "improved decision making, enhanced coordination, increased efficiency, reduced costs, and greater customer satisfaction" (p. 26). However, these benefits can be undermined by various forms of internet censorship, such as:
Manipulating search results to favor certain sources or viewpoints, or to hide or distort information that is unfavorable to the censoring authority.
Blocking access to specific sites or domains that contain information that is deemed illegal, immoral, or politically sensitive by the censoring authority.
Shutting off internet access altogether or imposing bandwidth limitations during times of crisis, protest, or conflict to prevent the dissemination of information that could challenge the status quo or mobilize opposition.
Requiring users to register or obtain licenses to access certain sites or services, or to use encryption or VPNs, which can deter or restrict internet usage and expose users to surveillance or prosecution.
Monitoring, filtering, or deleting online content or communications that are considered harmful, offensive, or subversive by the censoring authority, or imposing self-censorship through legal or social pressure.
These forms of internet censorship can have negative impacts on the development of a global information system, such as:
Reducing the amount and variety of information that is available to users in different countries, which can limit their knowledge, awareness, and understanding of global issues and perspectives.
Lowering the quality and reliability of information that is available to users in different countries, which can impair their ability to make informed and rational decisions, or to verify and challenge the information they receive.
Restricting the opportunities and platforms for users in different countries to exchange and share information, ideas, opinions, and feedback, which can hinder their collaboration, innovation, and creativity.
Violating the rights and freedoms of users in different countries to access and express information, which can undermine their participation, representation, and empowerment in the global society.
References:
CITM Study Guide, Chapter 2: Global Information Systems, pp. 25-32
Internet Censorship in 2024: The Impact of Internet Restrictions1
Internet Censorship 2024: A Global Map of Internet Restrictions2
Internet Censorship: Definition, Types, & How It Can Affect You3
How Countries Censor and Control the Internet4
NEW QUESTION # 26
How many stages are involved in System Analysis?
- A. Three
- B. Four
- C. Two
- D. One
Answer: A
Explanation:
System analysis is the process of understanding problems and needs and arriving at solutions that meet them.
It involves identifying, defining, and specifying the requirements of a system, as well as designing, developing, testing, and implementing the system. According to Wikipedia1, system analysis can be broken into five phases: scope definition, problem analysis, requirements analysis, logical design, and physical design. However, according to MasterStart2, there are seven stages of system development life cycle (SDLC), which include planning, requirements analysis, designing, development and testing, implementation, documentation, and evaluation. Therefore, depending on the perspective and the methodology, system analysis can involve three to seven stages, but the most common number is three: requirements analysis, logical design, and physical design. References: Wikipedia; MasterStart
NEW QUESTION # 27
In a database, each row is called a
- A. information
- B. record
- C. column
Answer: B
Explanation:
In a database, each row represents a single, implicitly structured data item in a table. A row is also called a record or a tuple. A record contains multiple fields, each one defined in a different column. A field is the intersection of a row and a column, and it holds a single value. A column is also called an attribute or a field name, and it defines the type and constraints of the data in that column. References:
https://stackoverflow.com/questions/13774547/in-databases-whats-the-difference-between-the-words-row-and-re
https://database.guide/what-is-a-row/
NEW QUESTION # 28
Who looks for a quantitative information?
- A. Analytic Decision Maker
- B. Heuristic Decision Maker
Answer: A
Explanation:
An analytic decision maker looks for quantitative information, or data that can be counted or measured in numerical values. An analytic decision maker uses logic, facts, and statistics to make decisions, and prefers objective and structured data. A heuristic decision maker, on the other hand, looks for qualitative information, or data that is descriptive and not expressed numerically. A heuristic decision maker uses intuition, experience, and judgment to make decisions, and prefers subjective and unstructured data. References: CITM Study Guide, page 8, section 2.3; What is Quantitative Data?, paragraph 2.
NEW QUESTION # 29
Which feature supports more than one processor?
- A. Multiswitching
- B. Multithreading
- C. Multitasking
- D. Multiprocessing
Answer: D
Explanation:
Multiprocessing is a feature that supports more than one processor in a computer system. It allows multiple processes to run concurrently on multiple CPUs (or cores), thus increasing the performance and throughput of the system12. Multiprocessing can be achieved by using either multiple physical processors or a single processor with multiple cores3. Multiprocessing can also be classified into symmetric multiprocessing (SMP) and asymmetric multiprocessing (AMP), depending on how the processors are coordinated and share resources4.
Multiprocessing is different from other features such as multiprogramming, multitasking, and multithreading. Multiprogramming is the ability of an operating system to keep multiple programs in the main memory at the same time, ready for execution5. Multitasking is the ability of an operating system to switch between multiple tasks (applications) on a single CPU, giving the illusion of parallelism6. Multithreading is the ability of an application to create multiple threads of execution within a single task, sharing the same memory space and resources7. These features aim to maximize the utilization of CPU and memory, but they do not require more than oneprocessor. References: 1: CITM Study Guide, Chapter 2: Computer Architecture, Page 24-25. 2: Multiprocessing 3: What is Multiprocessing? 4: Symmetric vs. Asymmetric Multiprocessing:
What's the Difference? 5: CITM Study Guide, Chapter 1: Operating Systems, Page 9. 6: CITM Study Guide, Chapter 1: Operating Systems, Page 10. 7: CITM Study Guide, Chapter 4: Object-Oriented Analysis and Design, Page 64.
NEW QUESTION # 30
Which methodology is basedon the notation of functions;programs consist of modules to meet functional requirements?
- A. Structured Approach
- B. Object-Oriented Approach
- C. Transnational Approach
- D. Model Approach
Answer: A
Explanation:
The Structured Approach is a methodology that is based on the notation of functions; programs consist of modules to meet functional requirements. The Structured Approach focuses on the processes involved in a software system, modeling them as a series of connected steps. It follows a top-down approach, breaking down complex systems into smaller, simpler parts that can be more easily understood. It also focuses on the data that a software system manipulates, modeling it as data flows between processes. It emphasizes the functional decomposition of a software system into smaller, independent functions12. References: 1: Difference between Structured and Object-Oriented Analysis12: Traditional vs. Object-Oriented Approaches: Object-Oriented Approach: Analysis2
NEW QUESTION # 31
------------------------------is a property that describes variouscharacteristics of an entity
- A. Column
- B. Attribute
- C. ER Diagram
- D. Relationship
Answer: B
Explanation:
An attribute is a property that describes various characteristics of an entity. For example, an entity type called Employee may have attributes such as name, age, salary, department, etc. An attribute can also be a primary key that uniquely identifies an entity instance, or a foreign key that references another entity type. An attribute can have a data type, a domain, and a constraint that define its format, range, and validity. An attribute is represented by an oval in an ER diagram, and by a column in a table. References: 3, EXIN EPI Certified Information Technology Manager - EXIN (page 23)
NEW QUESTION # 32
Information derived from processing transactionreduces uncertainty about a firm's order backlog or financial position.
- A. True
- B. False
Answer: A
Explanation:
Information derived from processing transaction reduces uncertainty about a firm's order backlog or financial position because it provides a quantitative and forward-looking measure of demand. Order backlog is the amount of orders that a firm has received but not yet fulfilled. It reflects the expected future revenue and cash flows of the firm, as well as its ability to meet customer needs and expectations. Order backlog can also indicate the competitive position and market share of the firm, as well as its operational efficiency and capacity utilization. Therefore, disclosing order backlog can help stakeholders such as investors, analysts, managers, and regulators to assess the firm's performance and prospects more accurately and reliably. References: Sample Exam - GAQM, page 4; Implications of Disclosing Order Backlog, page
1-2; Backlog Definition, Implications, and Real-World Examples - Investopedia
NEW QUESTION # 33
How many stages are there in a systems design life-cycle?
- A. Nine
- B. Eight
- C. Twelve
- D. Ten
Answer: A
Explanation:
According to the Certified IT Manager (CITM) course outline, there are nine stages in a systems design life-cycle. They are: 1. Initiation, 2. Concept Development, 3. Planning, 4. Requirements Analysis, 5. Design,
6. Development, 7. Integration and Test, 8. Implementation, and 9.Operations and Maintenance. Each stage has its own objectives, deliverables, and activities that ensure a systematic and effective approach to system development. References: CITM Course Outline, System Development Life Cycle - GeeksforGeeks, Systems development life cycle - Wikipedia
NEW QUESTION # 34
True or False: Managers todaymake Information Technology anintegral part of their jobs.
- A. True
- B. False
Answer: A
Explanation:
Managers today make Information Technology an integral part of their jobs because IT plays a fundamental role in both the structure and control of the modern business. IT enables managers to perform various tasks such as planning, organizing, leading, and controlling more efficiently and effectively. IT also helps managers to communicate, coordinate, and collaborate with internal and external stakeholders, as well as to access, analyze, and interpret information for decision making. IT also supports innovation, creativity, and competitiveness in the dynamic and globalized environment. Therefore, managers need to have an excellent grasp of the functionality, capabilities, and effects of the technology that they implement and manage. References: https://www.exin.com/business-service-management/exin-epi-it-management/certified-info
https://aibm.us/certified-it-manager-citm/
NEW QUESTION # 35
Which of the following points hasto be considered when decidingon system alternatives? (Choosethree)
- A. Financial Constraints
- B. Organizational Impact
- C. Packages
- D. Technological Feasibility
- E. Topology (logical design)
Answer: A,B,D
Explanation:
When deciding on system alternatives, the IT manager has to consider the following points1:
Technological feasibility: The IT manager has to assess whether the proposed system can be implemented with the available technology, resources, and skills. The IT manager has to evaluate the technical risks, challenges, and benefits of each alternative.
Organizational impact: The IT manager has to analyze how the proposed system will affect the organization's structure, culture, processes, and performance. The IT manager has to consider the stakeholders' needs, expectations, and resistance to change. The IT manager has to ensure that the system aligns with the organization's vision, mission, and goals.
Financial constraints: The IT manager has to estimate the costs and benefits of each alternative, including the initial investment, operating expenses, maintenance costs, and return on investment. The IT manager has to compare the alternatives based on their financial viability and value for money. The IT manager has to secure the necessary funding and budget for the system. References: 1: EXIN EPI Certified InformationTechnology Manager, Module 6: IT Project Management, Section 6.3: System Analysis and Design, Page 6-11.
NEW QUESTION # 36
Which three are examples of Application Software? (Choose three)
- A. Internet Explorer
- B. Linux
- C. Microsoft Word
- D. Adobe Photoshop
- E. Unix
Answer: A,C,D
Explanation:
Application software is a type of computer program that performs a specific personal, educational, or business function. It is designed to help users perform an activity or solve a problem. Application software can be classified into two basic categories: general-purpose and specific-purpose. General-purpose application software can be used for a variety of tasks, such as word processing, web browsing, or image editing. Specific-purpose application software is tailored for a particular domain, such as accounting, engineering, or gaming12 According to these definitions, Adobe Photoshop, Internet Explorer, and Microsoft Word are examples of application software. Adobe Photoshop is an image editing software that allows users to create and modify digital images. Internet Explorer is a web browser software that enables users to access and view web pages.
Microsoft Word is a word processor software that allows users to create and edit text documents. All these software are designed to help users perform specific tasks and are independent of the operating system or hardware.
On the other hand, Linux and Unix are not examples of application software. They are examples of system software, which is a type of computer program that controls and manages the operation of the computer and its peripherals. System software includes operating systems, device drivers, firmware, and utilities. Operating systems, such asLinux and Unix, are system software that provide the basic functions and services for running other software and applications. They are responsible for managing the hardware resources, such as memory, CPU, disk, and network, and providing the user interface, such as command-line or graphical. System software is essential for the functioning of the computer and is usually pre-installed or embedded in the computer123 References: 1: Application software | Definition, Examples, & Facts | Britannica, 2: What is Application Software? App Software Examples and Basics - Quickbase, 3: Application software - Wikipedia
NEW QUESTION # 37
Which of the following symbol represents flow of data in Data FlowDiagram?
- A. Data Store
- B. Square
- C. Arrow
- D. Rectangle
Answer: B
Explanation:
A data flow diagram (DFD) is a graphical representation of data flow in any system. It uses defined symbols like rectangles, circles and arrows, plus short text labels, to show data inputs, outputs, storage points and the routes between each destination1. Data flow: data flows indicate the data movement between external entities, processes, and the data store. They're represented as arrows in the DFD with a short text label2. Therefore, the symbol that represents flow of data in DFD is arrow. References: 1: What is a Data Flow Diagram | Lucidchart 2: What Are Data Flow Diagrams? | Baeldung on Computer Science
NEW QUESTION # 38
In a multi-user design One group usually developsthe systems for use by another group
- A. True
- B. False
Answer: A
Explanation:
In a multi-user design, one group usually develops the systems for use by another group. This is because different groups of users may have different needs, preferences, and expectations for the system. For example, a system that is designed for the accounting department may not be suitable for the marketing department, or a system that is designed for the managers may not be user-friendly for the employees. Therefore, a multi-user design involves identifying the target users, analyzing their requirements, designing the system accordingly, and testing the system with the users. A multi-user design also requires coordination and communication among the developers and the users, as well as among different user groups, to ensure that the system meets the needs and expectations of all stakeholders. References: Multi-User Operating System - GeeksforGeeks; Multiple Group Design: Definition & Examples - Study.com; Chapter 10: Information Systems Development
NEW QUESTION # 39
Which clause lists the attributes desired in answer to the query?
- A. Edit
- B. From
- C. Select
- D. Where
Answer: C
Explanation:
The select clause corresponds to the projection operation of the relational algebra. It is used to list the attributes desired in the result of a query. For example, the query select name, age from student will return the name and age attributes of all tuples in the student relation12. References: 1: CSE132A F05 SQLpart1 - University of California, San Diego 2: Basic Operations - RDBMS Questions and Answers - Sanfoundry
NEW QUESTION # 40
Which twomanagementdepartmentsare responsible for thesuccess of information processing? (Choose two)
- A. Stakeholders Management
- B. Middle Management
- C. Top Management
- D. Bottom Level Management
Answer: B,C
Explanation:
Information processing is the exchange of information among people, processes and systems within an organization1. It is crucial for achieving business goals, making informed decisions and working efficiently2. To effectively deliver the information needed to decision makers, Management Information Systems (MIS) need to have the necessary components to collect, process, store and retrieve the information whenever it is needed3. The success of information processing depends on the alignment of MIS with the organizational strategy, structure and culture3. Therefore, the two management departments that are responsible for the success of information processing are top management and middle management. Top management is responsible for setting the vision, mission, goals and objectives of the organization, as well as defining the policies and procedures that guide the information flows3. Middle management is responsible for implementing the plans and strategies of top management, as well as coordinating and supervising the activities of lower-level managers and employees3. Both top and middle management need to ensure that the information systems are aligned with the business needs, and that the information flows are effective, efficient and secure3. References: 1: Practices for managing information flows within organizations12: Management Information Systems (MIS): Definition and How It Works23: Information management3
NEW QUESTION # 41
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