Salesforce Certified Nonprofit Cloud Consultant (NPC): NP-Con-102 Exam


"Salesforce Certified Nonprofit Cloud Consultant (NPC)", also known as NP-Con-102 exam, is a Salesforce Certification. With the complete collection of questions and answers, PrepAwayTest has assembled to take you through 127 Q&As to your NP-Con-102 Exam preparation. In the NP-Con-102 exam resources, you will cover every field and category in Nonprofit Cloud Consultant Certification helping to ready you for your successful Salesforce Certification.

  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Total Questions: 127

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionObjectives
Topic 1: Nonprofit Cloud Fundamentals- Salesforce Nonprofit Cloud Data Model
  • 1. Households and Affiliations
    • 2. Account and Contact Relationships
      Topic 2: Reporting, Analytics, and Integration- Integration Concepts
      • 1. Salesforce Ecosystem Integration
        • 2. External System Data Flow
          - Reporting and Dashboards
          • 1. Data Visualization
            • 2. Nonprofit KPI Reporting
              Topic 3: Fundraising and Engagement- Donor Management
              • 1. Donations and Soft Credits
                • 2. Campaign and Engagement Tracking
                  Topic 4: Program and Service Management- Program Lifecycle Management
                  • 1. Program Design and Delivery
                    • 2. Participant Tracking
                      Topic 5: Case Management and Service Delivery- Service and Case Tracking
                      • 1. Service Outcomes Tracking
                        • 2. Case Intake and Routing

                          Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

                          A nonprofit considers risk mitigation to be vital to the success of its implementation project. What are three elements impacted by change that cause risk?

                          • A. Cost, quality, time
                          • B. Time, governance, people
                          • C. Quality, processes, time
                          • D. People, processes, cost
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

                          A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer is hitting governor limit errors on a particular job. Which action should the consultant take to resolve the issue?

                          • A. Schedule that job to run more frequently.
                          • B. Increase the batch size for that job.
                          • C. Decrease the batch size for that job.
                          • D. Reschedule that nightly job.
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

                          A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them. What should the consultant recommend?

                          • A. Insights Platform Data Integrity
                          • B. NPSP Address Management
                          • C. Sender Authentication Package
                          • D. Customer Data Platform
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

                          Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce. Which two NPSP Data Import features will streamline the import of these donations? (Choose 2)

                          • A. Schedule a Batch by checking the Process Using Scheduled Job checkbox.
                          • B. Create a Batch and match Contact on First and Last Name.
                          • C. Create a Batch and map Opportunity Primary Contact on First and Last Name.
                          • D. Schedule a Batch by updating the NPSP Scheduled Batches.
                          Reveal Solution  Discussion  0

                          Correct Answer: B,C  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

                          Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
                          Choose 2 answers

                          • A. Service Delivery
                          • B. Client Alert
                          • C. Program
                          • D. Case
                          Reveal Solution  Discussion  0

                          Correct Answer: A,C  🗳️

                          Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

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