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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Solution Design and Implementation | 20% | - Data Migration Strategies
- NPSP Best Practices
- Integration with External Systems
- Requirements Gathering
- User Adoption and Training Planning
- Customization vs Configuration Decisions
|
| Topic 2: Analytics and Reporting | 15% | - Success Metrics Definition
- Custom Report Types
- Reports and Dashboards for Nonprofits
- Rollup Summary Fields
- Nonprofit Reporting Templates
|
| Topic 3: Donations and Fundraising Management | 20% | - Grant Management
- Donation Management
- Recurring Donations (Recurring GAU)
- Opportunity and GAU Configuration
- Payment Methods and Processing
- Donations Batch Processing
|
| Topic 4: NPSP Configuration and Development | 25% | - Contacts and Households
- Relationships Management
- NPSP Settings and Preferences
- Affiliations Configuration
- Account Model Configuration
- Data Model Design for Nonprofits
|
| Topic 5: Constituent Management | 20% | - Household Management
- Affiliations and Memberships
- Contact and Organization Records
- Relationships and Groupings
- Segmentations and Campaigns
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce.
Which two NPSP Data Import features will streamline the import of these donations?
Choose 2 answers
A) Schedule a Batch by checking the Process Using Scheduled Job checkbox.
B) Create a Batch and match Contact on First and Last Name.
C) Create a Batch and map Opportunity Primary Contact on First and Last Name.
D) Schedule a Batch by updating the NPSP Scheduled Batches.
2. A nonprofit has significant staff turnover and wants to ensure that the purpose of Salesforce field customization is clearly understood by system admins who are new to the nonprofit.
How should the consultant meet the requirement?
A) Run the Schema Builder.
B) Complete all field descriptions.
C) Create a field history report.
D) Run and view the Setup Audit Trail.
3. When a system admin for a nonprofit times to import data into the NPSP Data Import Object, the error message: "The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation" appears.
What are two actions the system admin can take to resolve the error?
Choose 2 answers
A) Select the appropriate Record ID in the Salesforce Data Import Wizard.
B) Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.
C) Select "Upsert" if the admin is using the Salesforce Data Loader.
D) Select "Insert" if the admin is using the Salesforce Data Loader.
4. A nonprofit organization wants to record the most recent Opportunity close date on Contact records. The nonprofit organization expects the field on the Contact to be overwritten every time a new Opportunity meets the criteri a. Which feature should the consultant use to meet this requirement?
A) Roll-Up Summary Field
B) Formula Field
C) NPSP Customizable Rollups
D) AppExchange App
5. A system administrator encounters an error at run time that a record couldn't be updated when a Customizable Rollup ran. What should the consultant check?
A) If the Target Field exists
B) If the Target Field has a validation rule
C) If the Target Object is a custom object
D) If the Target Field is a NPSP field
Solutions:
Question # 1 Answer: B,C | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: C | Question # 5 Answer: B |