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Salesforce Certified Experience Cloud Consultant Sample Questions:
1. Cloud Kicks (CK)wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?
A) Content Graph
B) Featured Topic
C) Navigational Topics
D) Navigation Tree
E) Content Topics
2. Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?
A) Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
B) Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel.
C) Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
D) Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
3. Which stepdoes the system administrator have to take to create a partner user?
A) Select Enable Partner User from the Contact Detail page.
B) Assign the Gold Partner permission to the user.
C) Create a partner queue, and add users to it.
D) Add the user to the All Partner Portal Users public group.
4. Northern Trail Qutfitters would like to display a different Hero component on the Home page for United States and EMEA.
How should an administrator accomplish this?
A) Create a page variation for EMEA, configure the Theme, and include a different Hero component.
B) Create a page variation for EMEA,configure the flexible page layout, and include a different Hero component.
C) Use the same page variation for EMEA, include multiple Hero components, and target each ,component.
D) Use the same page variation for EMEA and include multiple targeted HTML components.
5. Universal Containers has recently launched a site for its retailers. Retailersare able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
A) Retail managers need to be given Super User access.
B) A Sharing Set needs to be created.
C) Retail managers need to be put in the executive role in theRole Hierarchy.
D) A Sharing Rule needs to be created.
Solutions:
Question # 1 Answer: A,D,E | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |