070-404 exam dumps

Microsoft 070-404 Value Package

(Include: PDF + Desktop Test Engine + Online Test Engine)

  • Exam Code: 070-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • No. of Questions: 165 Questions and Answers
  • Updated: Jul 21, 2026

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070-404 Desktop Test Engine

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  • Total Questions: 165
  • Updated on: Jul 21, 2026
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070-404 PDF Practice Q&A's

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  • Total Questions: 165
  • Updated on: Jul 21, 2026
  • Price: $69.98

070-404 Online Test Engine

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  • Total Questions: 165
  • Updated on: Jul 21, 2026
  • Price: $69.98

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Microsoft 070-404 Exam Syllabus Topics:

SectionObjectives
Service Desk and Incident Management- Problem management
  • 1. Root cause analysis processes
    • 2. Problem record handling
      - Incident management workflow
      • 1. Incident lifecycle configuration
        • 2. Work item templates and queues
          Security and Access Control- User roles and permissions
          • 1. Active Directory integration
            • 2. Role-based access control (RBAC)
              Service Catalog and Request Fulfillment- Service offerings
              • 1. Service request workflows
                • 2. Request offerings configuration
                  Configuration Management Database (CMDB)- Service asset and configuration items
                  • 1. Discovery and synchronization
                    • 2. CI classes and relationships
                      Reporting and Data Warehouse- Reporting configuration
                      • 1. SSRS integration
                        • 2. Standard and custom reports
                          Deploying and Configuring System Center Service Manager- Installation and initial configuration
                          • 1. Service Manager management server setup
                            • 2. Prerequisites and system requirements
                              - Management packs configuration
                              • 1. Service Manager data warehouse integration
                                • 2. Importing and customizing management packs

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