The Cisco Certified Support Technician (CCST) IT Support exam spans 5 domains, and they are not weighted equally. The top areas are Security Fundamentals, Operating Systems, Networking Fundamentals. Budget your study hours to match those weights; the full domain list is in the outline section further up this page.

Yes. Cisco officially recommends these training options for the Cisco Certified Support Technician (CCST) IT Support exam:

• Cisco Networking Academy - CCST IT Support
• Cisco CCST Certification Overview

Training builds the foundation — then measure it with the 649 practice questions for the 100-140 exam from PrepAwayTest to see how you perform when the clock is running.

The 100-140 exam is Cisco's official certification test, and passing it earns the Cisco Certified Support Technician (CCST) IT Support credential at the Entry / Foundation level. In career terms, it is verified proof of skill — the kind that moves you up the shortlist when your company works with Cisco technologies, or when you apply to one that does. The same track also includes Cisco Certified Support Technician (CCST) Networking, Cisco Certified Support Technician (CCST) Cybersecurity, Cisco Certified Entry Networking Technician (CCT), so this exam can anchor a longer certification plan.

You pass the Cisco Certified Support Technician (CCST) IT Support exam at 700 / 1000 (scaled), and each attempt costs USD 125 (may vary by region/tax) — fail, and that fee is due again in full for the retake. Treat mock exams as insurance: keep practicing with PrepAwayTest until your scores sit comfortably above 700 / 1000 (scaled) twice in a row, then schedule the real 100-140 exam.

Please do. PrepAwayTest offers a free demo download for the Cisco Certified Support Technician (CCST) IT Support exam — grab it from the product page or leave your email and we will send it over. Purchases come with 365 days of free updates; after that year, extending the update service costs 50% of the original price in your member zone.

The Cisco Certified Support Technician (CCST) IT Support exam packs Approximately 50 (varies) questions into 50 minutes. That ratio leaves almost no room for stalling, so time management is a trained skill, not luck. Our suggestion: rehearse full-length timed sessions in the PrepAwayTest engine, learn to park a question and return later, and walk into the 100-140 exam with a pacing plan already rehearsed.

No formal prerequisites required; basic computer literacy recommended Since Cisco revises these rules from time to time, confirm the current prerequisites on the official exam page (https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/cisco-certified-support-technician.html) before booking your Cisco Certified Support Technician (CCST) IT Support exam.

Delivery is effectively instant: your 100-140 download link is emailed within one minute of payment, with no cap on how many computers you install it on. If the email has not shown up within 2 hours, check spam and contact our 7x24 support — we reply quickly and resend immediately. If you fail the Cisco Certified Support Technician (CCST) IT Support exam itself, the refund policy applies when you took the corresponding exam within 60 days of purchase: submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund is processed within 7 days. Not covered: attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders — and the candidate name must match the payer name. Prefer material over money? Exchange for two free exam products of equal value and keep the update service on your original purchase.

Use Cisco's official registration channels:

• Cisco Certification Registration Portal
• Pearson VUE Cisco Exams