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Avaya 71800X, also known as the Avaya IX Messaging Implementation and Maintenance certification exam, is a highly sought-after certification for professionals who want to enhance their skills and knowledge in implementing and maintaining Avaya IX messaging systems. 71800X exam is designed to test the candidate's knowledge of Avaya IX messaging systems, including installation, configuration, and maintenance.
Reference: https://www.avaya-learning.com/lms/_assets/news/2019_12_16_New_ACSS_7180_Avaya_IX%20Messaging_Retirement_of%20ASTA_9160.pdf
Avaya 71800X certification exam is designed to test the skills and knowledge of IT professionals regarding the implementation and maintenance of Avaya IX Messaging. Avaya IX Messaging Implementation and Maintenance Exam certification validates the ability of individuals to configure, install, and support the messaging infrastructure of Avaya IX. 71800X exam evaluates the skills of individuals in managing the messaging system, troubleshooting issues, and providing support to users.
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Avaya 71800X Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Maintenance and Upgrades | 15% | - Operational Support
- 1. Database Replication Monitoring
- 2. Software Updates
- 3. Backup and Restore
|
| Topic 2: Troubleshooting | 15% | - Fault Isolation
- 1. Performance and Connectivity Issues
- 2. Messaging Service Diagnostics
- 3. Log Collection and Analysis
|
| Topic 3: Integration | 15% | - Platform Integration
- 1. SIP Trunk Configuration
- 2. Third-Party PBX Integration
- 3. Avaya Aura Integration
|
| Topic 4: Avaya IX Messaging Architecture | 15% | - Solution Components
- 1. System Architecture Overview
- 2. High Availability Concepts
- 3. Messaging Server Roles
|
| Topic 5: Installation and Initial Configuration | 20% | - Deployment Procedures
- 1. Licensing Configuration
- 2. Server Installation
- 3. Network and SIP Settings
|
| Topic 6: System Administration | 20% | - Administration Tasks
- 1. Class of Service Configuration
- 2. User and Mailbox Management
- 3. Notification and Messaging Policies
|