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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are designing a learning session for your client. Your client counterpart has asked that you ensure learners are able to use threads and emoji reactions while working in Slack.
Based on Slack's experiential learning approach, what is the best option to ensure your attendees are able to perform these activities after the session?

A) Ask your attendees to read about threading and emoji reactions in the Slack Help Center after the session.
B) Include a screenshot of threads and emoji reactions on your slides.
C) Set aside time in the session to practice threading and emoji reactions live.
D) Test your attendees with multiple choice questions about threading and emoji reactions.

2. Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A) EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.
B) EKM is an add-on product that needs to be purchased and then configured with support from Slack.
C) EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.

3. You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.
What should you advise your client do to accomplish this?

A) Use @channel with every message to notify the entire team of all messages.
B) Disable threads to ensure all replies are visible.
C) Encourage team members to only post when absolutely necessary to minimize channel noise.
D) Pin important messages and bookmark key documents to the channel.

4. You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?

A) It will remain the same and take users to the workspace within the grid org.
B) It will remain the same and take users back to the original workspace outside the grid org.
C) It will remain the same but stops working.
D) It will automatically be updated with a randomly generated new URL.

5. An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

A) Contact a Slack Admin.
B) Reach out to the help desk.
C) Take the Slack Admin Certification Prep Course.
D) Check out the resources in the Slack Help Center.

Solutions: