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Certified Application Specialist - Performance Analytics: CAS-PA Exam
"Certified Application Specialist - Performance Analytics", also known as CAS-PA exam, is a ServiceNow Certification. With the complete collection of questions and answers, PrepAwayTest has assembled to take you through 87 Q&As to your CAS-PA Exam preparation. In the CAS-PA exam resources, you will cover every field and category in Certified Application Specialist Certification helping to ready you for your successful ServiceNow Certification.
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Good materials explain things plainly. Great ones also stay current. PrepAwayTest does both for the ServiceNow Certified Application Specialist - Performance Analytics exam: 87 practice questions written in easy-to-follow language by subject experts, refreshed continuously, and backed by 365 days of free updates.
ServiceNow CAS-PA Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Application Specialist - Performance Analytics |
| Exam Number: | CAS-PA |
| Exam Format: | Single-choice, Multiple-select, Scenario-based |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 3 years |
| Passing Score: | 70% / Internal cut score |
| Exam Price: | $300 USD |
| Available Languages: | English |
| Related Certifications: | Certified Implementation Specialist - Platform Analytics (CIS-PA, renamed Aug 2024) |
| Exam Duration: | 90 minutes |
| Recommended Training: | Performance Analytics Fundamentals Performance Analytics Implementation |
| Exam Registration: | Pearson VUE ServiceNow University |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite test center via Pearson VUE |
| Pre Condition: | No mandatory prerequisites; recommended 6+ months hands-on experience with ServiceNow Performance Analytics, completion of official training |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-application-specialist-performance-analytics-exam?id=kb_article_view&sysparm_article=KB0011571 |
ServiceNow CAS-PA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Collection and Snapshot Management | 12% | - Data collector jobs and schedules - Historical snapshots and retention policies - Troubleshooting collection and data quality |
| Topic 2: Configure Breakdowns and Breakdown Sources | 22% | - Breakdown matrix, exclusions, and bucket groups - Scripted breakdown mappings - Breakdown source setup and mapping |
| Topic 3: Solutions and Integrations | 7% | - Platform integration and best practices - Performance Analytics with ITSM, CSM, HRSD |
| Topic 4: Data Visualization, Widgets and Dashboards | 23% | - Dashboard creation, filters, and access control - Performance optimization and visualization selection - Widget types: Score, Time Series, Breakdown Matrix |
| Topic 5: Configure Indicators and Indicator Sources | 26% | - Indicator types: Automated, Formula, Manual - Indicator source configuration and facts tables - Aggregation scripts and score calculation |
| Topic 6: Targets, Thresholds and Administration | 10% | - Permissions, diagnostics and troubleshooting - Target definition, thresholds, and KPI signals - Content packs and deployment |
CAS-PA Exam FAQ: Straight Answers for Candidates
The ServiceNow Certified Application Specialist - Performance Analytics exam includes 60 and runs for 90 minutes. Practice pacing with the timed modes in the PrepAwayTest engines so exam-day time pressure feels familiar rather than frightening.
PrepAwayTest offers a full refund if you take the ServiceNow Certified Application Specialist - Performance Analytics exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Claims require a scan of your enrollment slip and the official Score Report PDF, submitted within 2 days of the exam, and are processed within 7 days. An alternative is available too: exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing shows up within 2 hours.
No mandatory prerequisites; recommended 6+ months hands-on experience with ServiceNow Performance Analytics, completion of official training Since requirements can change, verify the current rules on the official ServiceNow exam page before scheduling.
The official ServiceNow Certified Application Specialist - Performance Analytics outline organizes the exam into 6 domains. The three largest are Solutions and Integrations (7%), Configure Breakdowns and Breakdown Sources (22%), and Targets, Thresholds and Administration (10%). See the full list in the topics section above — the 87 practice questions at PrepAwayTest address every domain there.
The CAS-PA exam is a ServiceNow certification exam that measures the skills defined in the ServiceNow Certified Application Specialist - Performance Analytics syllabus shown above. It feeds into these credential paths: Certified Implementation Specialist - Platform Analytics (CIS-PA, renamed Aug 2024). Candidates range from students to seasoned professionals, and the material at PrepAwayTest reflects that — 87 practice questions written in accessible language, with verified answers, in PDF, Desktop Test Engine, and Online Test Engine formats.
Yes — ServiceNow lists these recommended resources for the ServiceNow Certified Application Specialist - Performance Analytics exam:
After the coursework, reinforce it with the 87 practice questions from PrepAwayTest — self-paced, so you can use them whenever your schedule allows.
Registration for the ServiceNow Certified Application Specialist - Performance Analytics exam costs $300 USD, and the passing score is 70% / Internal cut score. Retakes cost the same again, which is a good reason to measure your readiness with the PrepAwayTest practice engines before booking.
Online proctored or onsite test center via Pearson VUE Book the ServiceNow Certified Application Specialist - Performance Analytics exam through these official channels:
After booking, the PrepAwayTest practice questions — delivered by email within 1 minute of purchase — let you start preparing the same day.
The complete ServiceNow Certified Application Specialist - Performance Analytics preparation set: 87 practice questions in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows with two practice modes and offline access that simulates the real exam; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS, with test history and performance review. A free demo lets you sample everything first, updates are free for 365 days, renewal afterward costs 50% of the standard price, and installations are unlimited.
ServiceNow Certified Application Specialist - Performance Analytics Sample Questions:
Select the statements which correctly describe the respective Performance Analytics object behavior. (Choose two.)
- A. Data collection must be completed before assigning Breakdowns to an Indicator.
- B. Indicator Sources with a Monthly frequency can still be collected in a Daily job.
- C. Breakdowns require a Breakdown Mapping to be added to an Automated Indicator.
- D. The frequency of an Indicator can differ from that of an Indicator Source.
Correct Answer: B,D 🗳️
Which of the following are true statements about configuring pie, donut, and single score visualisations in workspaces?
- A. Legend percentages are shown along with values.
- B. The metric label name is displayed near the metric value.
- C. Set gradient, texture, or no colour options for data display.
- D. Data labels are shown as only percentages, as values, or as both.
Correct Answer: A,B,D 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
How do you create and associate breakdowns on the breakdown source form?
- A. By adding multiple ' Facts tables ' under the Source tab
- B. From the ' Create Breakdowns ' related link
- C. From the ' Additional actions ' menu
- D. By selecting the ' New ' button on the ' Breakdowns ' related list
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
You wish to hide the 1 - Critical priority incidents for itil users viewing the dashboard.
Select the required Breakdown Source security configuration.
- A. Security type: Blacklist / Roles: itil / Elements: 1 - Critical
- B. Security type: Whitelist / All roles: checked / Elements: 2 - High, 3 - Moderate, 4 - Low, 5 - Planning
- C. Security type: Blacklist / All roles: checked / Elements: 2 - High, 3 - Moderate, 4 - Low, 5 - Planning
- D. Security type: Whitelist / Roles: itil / Elements: 1 - Critical
Correct Answer: A 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
Which of the following measurements can be obtained using Reporting? (Choose two.)
- A. Forecast of HR Case Resolution Times over the Next Month
- B. Currently Active Incidents with Open Problems
- C. Weekly comparison of Incident resolution time vs SLA met percentage
- D. Department Headcount Over Time
- E. Current view of Employees by Department
Correct Answer: B,E 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
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