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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Route Planning and Optimization | 20% | - Mobile sync and field execution
- Advanced route optimization
- Basic route creation
|
| Topic 2: Core Configuration | 25% | - Geocoding setup and maintenance
- User access and security settings
- Marker layers and data visualization
|
| Topic 3: Territory Planning | 20% | - Dataset creation and boundaries
- Territory alignment and assignment
- Workload balancing and analysis
|
| Topic 4: Implementation Strategy and Design | 20% | - Solution architecture design
- Gather business requirements
- License and permission planning
|
| Topic 5: Live Tracking and Advanced Features | 15% | - Integration and best practices
- Real-time location tracking
- Salesforce Maps Advanced capabilities
|
Salesforce Maps Accredited Professional Sample Questions:
1. An organization requires sales reps utilize Salesforce Maps "Check in" and "Check out". A lot of sales reps have open tasks, they often forget to check out of a task when leaving an appointment. What steps can an admin take to ensure users do not forget to check out of a task using out of the box functionality?
A) Enable "Auto Check Out" for the corresponding Base Object under Installed Package | Configure | Base Objects
B) Enable Auto Check Out in Permission Groups under Installed Package | Configure | Permission Groups
C) Go to Salesforce reports, create and share a completed task report with users, and add the report to the users dashboard.
D) Complete the check in settings under Installed Package | Configure | Base objects and make sure verification distance is configured.
2. What is the process of Geocoding?
A) Converting geographic coordinates into street addresses that can be used for visualization on a map
B) Converting only a physical street address into geographic coordinates (latitude and longitude) which are used to place ° markers on a map or position the map
C) Assigning colors and shapes to geographic coordinates based on specific fields or multiple fields
D) Converting a physical or non physical street address into geographic coordinates (latitude and longitude) which are used to place markers on a map or position the map
3. The marketing team would like to determine the best location for an upcoming customer event and add customers to a marketing campaign. How can Salesforce Maps help marketing teams with this initiative?
A) Plot accounts and opportunities on the map Select a specific location based on most populated area. Create a shape around the selected area and use mass actions to add accounts and opportunities to an already created campaign
B) Set up Nearby Maps for contacts. view nearby contacts and use the map view to add them to a campaign
C) View accounts, leads and contacts on the map Select a specific location based on most populated area. From the campaign in Salesforce. manually add all leads and contacts.
D) Plot leads and contacts on the map Select a specific location based on most populated area. Create a shape around the selected area and use mass actions to add leads and/or contacts to an existing campaign.
4. How can an Admin create one marker layer for several users to display only the account they currently own?
A) Create an Account Marker Layer, select My Accounts under Filter By Owner
B) Create an Account Marker Layer, with a field filter for each User's Owner ID
C) Create an Account Marker Layer, filtered by a Cross Object with Users
D) Create an Account Marker Layer for All Accounts, with a Dynamic Label marker
5. What are two prerequisites for enabling live location tracking on mobile devices?
A) The user needs to be assigned to a Maps Permission Group with the 'Enable Live Mobile Tracking' permission.
B) The user needs to be out in the field in order for live tracking to be enabled and leveraged.
C) The user needs to create an account on the Maps Live tracking portal and grant the permission to be tracked
D) The user needs to be assigned to the appropriate permission set licenses and permission sets.
Solutions:
Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A,D |