Certification Preparation for Administrator Exam: CRT-101 Exam


"Certification Preparation for Administrator Exam", also known as CRT-101 exam, is a Salesforce Certification. With the complete collection of questions and answers, PrepAwayTest has assembled to take you through 250 Q&As to your CRT-101 Exam preparation. In the CRT-101 exam resources, you will cover every field and category in Salesforce Certified Administrator Certification helping to ready you for your successful Salesforce Certification.

  • Exam Code: CRT-101
  • Exam Name: Certification Preparation for Administrator Exam
  • Total Questions: 250

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Salesforce CRT-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Certification Preparation for Administrator Exam
Exam Number:CRT-101
Related Certifications:Salesforce Certified Administrator
Available Languages:English, Japanese
Real Exam Qty:60-65
Exam Format:Multiple Choice, Multiple Select
Exam Duration:105 minutes
Exam Price:$200 USD
Passing Score:65%-68%
Certificate Validity Period:Does not expire (credential maintained through Salesforce release maintenance requirements)
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored exam or onsite testing center through Salesforce certification partner.
Pre Condition:No mandatory prerequisite. Salesforce recommends at least 6 months of Salesforce administration experience and completion of Administrator training courses.
Official Syllabus URL:https://trailheadacademy.salesforce.com/classes/crt101-prepare-for-your-administrator-certification-exam

Salesforce CRT-101 Exam Syllabus Topics:

SectionWeightObjectives
Service and Support Applications10%- Case Management
  • 1. Case lifecycle
  • 2. Case assignment and escalation
- Support Features
  • 1. Service Console
  • 2. Knowledge and entitlements
Automation15%- Flow Automation
  • 1. Screen flows
  • 2. Flow Builder
- Approval Processes
  • 1. Approval workflow
  • 2. Business process automation
Data and Analytics Management17%- Data Management
  • 1. Duplicate management
  • 2. Import and export tools
- Reporting
  • 1. Report creation
  • 2. Report formats and filters
- Dashboards
  • 1. Data visualization
  • 2. Dashboard components
Agentforce AI8%- Agentforce Fundamentals
  • 1. Agentforce setup
  • 2. AI agent capabilities
- Agentforce Builder
  • 1. Agent customization
  • 2. AI-assisted workflows
Sales and Marketing Applications10%- Sales Process Management
  • 1. Leads
  • 2. Opportunities
- Customer Management
  • 1. Contacts
  • 2. Accounts
- Marketing Features
  • 1. Campaign management
  • 2. Campaign reporting
Productivity and Collaboration10%- Collaboration Tools
  • 1. Chatter
  • 2. AppExchange integration
- Activity Management
  • 1. Tasks
  • 2. Events and calendars
Configuration and Setup20%- User Management
  • 1. Roles and user administration
  • 2. Profiles and permission sets
- Organization Setup
  • 1. Company settings
  • 2. User interface configuration
- Security and Access
  • 1. Data access controls
  • 2. Login policies
Object Manager and Lightning App Builder20%- Application Customization
  • 1. Record types
  • 2. Page layouts
- Lightning Experience
  • 1. Dynamic page configuration
  • 2. Lightning App Builder
- Data Modeling
  • 1. Custom objects
  • 2. Fields and relationships

Inside Our Salesforce Certification Preparation for Administrator Practice Package

This package includes 250 practice questions for the Salesforce Certification Preparation for Administrator exam. Every answer is verified by an experienced team of experts, so you can trust what you study.

The Salesforce Certification Preparation for Administrator exam requires a score of 65%-68% to pass, and the official registration fee is $200 USD. Factoring in both before you start helps you plan the full cost of certification.

One purchase covers the full journey: three versions of the material (PDF, PC test engine, and online version), a free demo to try before buying, 365 days of free updates delivered automatically, and customer service you can reach whenever a question comes up. Nothing essential is sold separately.

The Salesforce Certification Preparation for Administrator practice questions are organized around the official exam objectives. Key topics include:

  • Configuration and Setup (20%)
  • Automation (15%)
  • Sales and Marketing Applications (10%)

Keeping your revision mapped to these objectives makes every session productive.

Yes. Candidates who come back for additional certifications receive discounts when they buy further practice packages. If you already hold one of our products, ask our staff about the current returning-customer offer before your next purchase.

The Salesforce Certification Preparation for Administrator exam is scored on a scale where 65%-68% is required to pass, and the official exam fee is $200 USD.

No mandatory prerequisite. Salesforce recommends at least 6 months of Salesforce administration experience and completion of Administrator training courses.

You can confirm the current eligibility requirements on the official CRT-101 exam page before you register.

The Salesforce Certification Preparation for Administrator exam contains 60-65 questions, and you will have 105 minutes minutes to complete them. Training against the same volume of questions prepares both your knowledge and your pace.

Salesforce Certification Preparation for Administrator Sample Questions:

An administrator has been asked to change the data type of an auto number to text field.
What should the administrator be aware of before changing the field?

  • A. Existing field values will remain unchanged.
  • B. Existing field values will be Converted.
  • C. Existing field values will be deleted.
  • D. Existing auto number field to Text is prevented.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?

  • A. Territory Management
  • B. Knowledge Management.
  • C. Omni-Channel
  • D. Escalation Rules
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.
How should the administrator leverage Salesforce to help the team collaborate?

  • A. Configure a Chatter Public Group.
  • B. Create a Chatter Private Group.
  • C. Use Quick Actions to log communication.
  • D. Add Activity History to document tasks.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?

  • A. Donut
  • B. Stacked Bar
  • C. Gauge
  • D. Table
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.
Which automation solution should an administrator use to implement this request?

  • A. Quick Action
  • B. Flow Builder
  • C. Workflow Rule
  • D. Outbound Message
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).

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