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Salesforce AI-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Reasoning Engine & AI Actions | | - Workflow mastery
- 1. Standard Agent actions
- 2. Custom Agent actions (Apex)
- 3. Custom Agent actions (Flows)
|
| Einstein Trust Layer & Security | | - Data Masking
- 1. Configuration of privacy data entities
- Trust Layer & Security Features
- 1. Enterprise-grade deployment
|
| Prompt Engineering | 30% | - Prompt Builder & Template Creation
- Agentforce AI Setup & Configuration
- 1. Advanced implementation strategies
|
| Agent Force Concepts | 30% | - Einstein GPT Integration
- 1. Advanced implementation strategies
- Data Cloud & Grounding Techniques
- 1. Real-world applications
|
Salesforce Certified Agentforce Specialist Sample Questions:
1. Universal Containers aims to streamline the sales team's daily tasks by using AI. When considering these new workflows, which improvement requires the use of Prompt Builder?
A) Populate an Al generated lead score for new leads.
B) Populate an Al-generated time-to close estimation to opportunities
C) Populate an AI generated summary field for sales contracts.
2. Universal Containers wants to leverage the Record Snapshots grounding feature in a prompt template. What preparations are required?
A) Create a field set for all the fields to be grounded.
B) Configure page layout of the master record type.
C) Enable and configure dynamic form for the object.
3. Universal Containers is rolling out a new generative AI initiative. Which Prompt Builder limitations should the Agentforce Specialist be aware of?
A) Custom objects are supported only for Flex template types.
B) Creations or updates to the prompt templates are not recorded in the Setup Audit Trail.
C) Rich text area fields are only supported in Flex template types.
4. Universal Containers built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors. What is the cause of the random nature of this error?
A) The number of tokens that can be processed by the LLM varies with total user demand.
B) The number of tokens generated by the dynamic nature of the prompt template will vary by record.
C) The template type needs to be switched to Flex to accommodate the variable amount of tokens generated by the prompt grounding.
5. Universal Containers is setting up the data library configuration within the Agentforce Builder.
What is true regarding Agentforce Data Libraries?
A) An agent can have only one data library assigned to it.
B) Each data category can only have one data library.
C) Only data library owners can assign it to the agent.
Solutions:
Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |