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SAP E_SSMGT_73 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Case Management | 16% | - Authorizations and organizational data
- Case creation and structure
- Lifecycle and status management
|
| Topic 2: Process Execution & Adjustments | 12% | - Changes, revisions and sanctions
- Archiving and closing
- Approval workflows
|
| Topic 3: Cross-Functional Topics | 12% | - Integration with other SAP modules
- Reporting and monitoring
- Customizing and enhancements
|
| Topic 4: Social Services Management Overview | 12% | - Architecture and integration with SAP CRM
- Basic concepts and terminology
|
| Topic 5: Decision Units & Composite Decisions | 16% | - Composite decision logic
- Calculation and reduction rules
- Decision unit determination
|
| Topic 6: BRFplus & Rule Configuration | 12% | - Rules for eligibility and entitlement
- BRFplus basic concepts
- Integration with social services processes
|
| Topic 7: Social Service Plan & Eligibility | 20% | - Eligibility and entitlement concepts
- Decision categories and configuration
- Social service plan definition
|