SAP C_C4HL2C_92 certification exam is designed to test the knowledge and skills of professionals in the field of SAP C/4HANA business processes. SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash certification exam is intended for business associates who are responsible for implementing, configuring, and managing SAP C/4HANA solutions. C_C4HL2C_92 exam covers various topics related to the lead-to-cash process, including sales, marketing, commerce, and service.
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SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash is an exam that validates an individual's knowledge and skills in the field of SAP C/4HANA business processes. SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash certification is designed for professionals who are involved in the Lead to Cash business process and want to enhance their career prospects. SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash certification focuses on various aspects of the Lead to Cash process, including sales, pricing, contracts, order management, billing, and revenue recognition.
SAP C/4HANA Business Processes: Lead to Cash module is a set of integrated solutions that help organizations streamline their sales and distribution processes. These solutions include SAP Sales Cloud, SAP Service Cloud, SAP Marketing Cloud, SAP Commerce Cloud, and SAP Customer Data Cloud. The C-C4HL2C-92 certification exam covers these solutions and their integration with other SAP solutions.
Reference: https://training.sap.com/certification/c_c4hl2c_92-sap-certified-business-associate---sap-c4hana-business-processes-lead-to-cash-g/
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SAP C_C4HL2C_92 Exam Syllabus Topics:
| Section | Objectives |
| Lead to Cash Overview | - End-to-end Lead to Cash process
- 1. Quotation and sales order processing
- 2. Customer acquisition and lead management
- 3. Opportunity and sales pipeline management
|
| SAP C/4HANA Integration | - System integration concepts
- 1. Data flow between CRM and ERP systems
- 2. Integration with SAP S/4HANA
|
| Billing and Revenue | - Billing processes
- 1. Invoice creation and delivery
- 2. Revenue recognition basics
|
| Sales and Customer Management | - Sales execution processes
- 1. Order fulfillment and lifecycle
- 2. Pricing and contract management
- 3. Customer account management
|
| Customer Experience Processes | - Customer engagement
- 1. Service and support processes
- 2. Omnichannel customer interaction
|