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Oracle 1Z1-996 certification exam is an essential certification for IT professionals who wish to specialize in cloud-based technologies and solutions. It tests the candidate's ability to configure, deploy, and manage the Oracle Utilities Customer Cloud Service 2019 effectively. Oracle Utilities Customer Cloud Service 2019 Implementation Essentials certification provides a strong foundation for professionals in the IT industry and opens up new career opportunities.
Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2019-implementation-essentials/pexam_1Z0-996
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Topics to Cover
Oracle 1z0-996 certification exam is based on the learnings, key topics, and activities encountered during oracle pieces of training and implementations.
Following are the major topics along with the sub-skills, a candidate should cover while preparing for the examination. These topics will give the candidates a clear view of which topics and skills inclusive, one should focus on for the certification.
Note: The list and details are not an all-inclusive content list. Oracle reserves the right to change and update the content (topics and sub-skills) at any point in time.
Adjustments
Ability to configure and manage payment adjustments
VEE
Explain the difference between critical validations, validation rules, and their executions
Explain the concept of VEE process
Ability to configure VEE groups containing base package VEE rules
Ability to apply VEE group to device or device types
Ability to configure eligibility criteria and criteria field value retrieval algorithms
Explain categories of IMD exceptions
Billing
Maintain and Manage Bill Segments
Complete Bills
Payments
Manage and Maintain Payments
Manage Overpayment and Payment Distribution
FieldWork and Service Order Management
Explain Service Order Activity
Explain Service Order Children Activities
Service Points and Install Events
Explain the concept of the install event
Describe the relationship between devices and service points
Measurements
Explain differences between initial measurements, final measurements, and usage
Explain the high level process of loading measurements to calculating usage
Explain derived values and their association with the final measurements
Configure new derive value algorithm
Explain different types of IMDs and differences between them
Explain IMD exception statuses and Automatic Retry functionality
Rates
Manage and Apply Rates for individual commodities and customer
Apply Proration
Apply Bill Factors
Usage
Explain usage calculation process
Explain usage transactions and usage subscriptions
Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
Devices and Measuring Concepts
Explain the measuring component and its structures
Explain the relationship between devices and measuring components
Explain different types of measuring components
Ability to Configure device types
Ability to Configure measuring component types
Ability to Configure device config type
Ability to associate measuring component to the device
Financial Transactions
Manage and Maintain Financial transactions
Usage Subscription
Explain usage subscriptions
Explain relationships between measuring components, service points, and usage subscriptions
Set up and design admin data required to configure a usage subscription
Monitor Overdue Debts
Ability to Configure and Manage Credit & Collections
Manage Payment Arrangements and Pay Plans
Operational Device Management
Explain assets and components
Explain specifications and asset relationship
Customer Information
Manage and Maintain Customer information based on the need and requirement
The candidate needs to go through and be proficient in every topic.
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Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Customer Information Management | 15% | - Maintain and manage customer accounts and profiles
|
| Usage and Usage Subscriptions | 15% | - Usage calculation process
- Usage transactions and usage subscriptions
- Configure and manage usage subscriptions
|
| Fieldwork and Service Order Management | 15% | - Service Order orchestrator and child activities
- Configure and manage service order workflows
|
| Devices, Measuring Components and Service Points | 20% | - Concepts of measuring components, devices, and service points
- Install events and lifecycle management
- Relationships between devices, measuring components, and service points
- Configure device types, measuring component types, and device configurations
|
| Financials, Billing and Payments | 15% | - Credit, collections and overdue processes
- Payments, overpayments and payment distribution
- Billing process, bill segments and rates
- Manage financial transactions and adjustments
|
| Measurements, VEE and IMD Processing | 20% | - IMD statuses, exceptions and automatic retry
- Types of Initial Measurement Data (IMD)
- Validation, Estimation and Editing (VEE) rules and exceptions
- Derived values and measurement processing
|