Oracle Field Service Cloud Service 2019 Implementation Essentials exam is a 105-minute, 70-question examination that requires a passing score of 63% to earn certification. Candidates need to demonstrate their proficiency in implementing and utilizing Oracle Field Service Cloud Service. It's an ideal certification for those who have work experience with Oracle technology and want to validate their skills as a field service manager or analyst.
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Oracle 1Z1-1003 exam is a multiple-choice exam that consists of 60 questions. Candidates are given 105 minutes to complete the exam. 1Z1-1003 exam is available in English and Japanese and can be taken at any Pearson VUE testing center worldwide.
Reference: https://education.oracle.com/oracle-field-service-cloud-2019-implementation-essentials/pexam_1Z0-1003
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Oracle Field Service Cloud Service 2019 Implementation Essentials exam is a 120-minute exam that consists of 80 multiple-choice questions. 1Z1-1003 exam covers various topics related to Oracle Field Service Cloud Service 2019, including but not limited to the configuration of the application, the use of workflows, the use of mobile applications, and the management of resources.
Oracle 1Z1-1003 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Resources and Resource Types | 15% | - Configure resource types
- Describe resource types and roles
- Configure resource calendars
|
| Integration and APIs | 15% | - Explain OFSC API capabilities
- Use collaboration features
- Configure outbound integration channels
- Set up message scenarios and service requests
|
| Routing, Quota and Capacity | 15% | - Set up quota and capacity management
- Configure routing plans
- Understand duration and travel statistics
|
| Activities and Work Skills | 20% | - Understand work skills and conditions
- Describe activity type features
- Create activity link templates
- Configure activity types
- Configure work skills
|
| Configuration and Customization | 20% | - Configure display settings and screens
- Set up business rules
- Manage filters and launch conditions
- Create custom properties
|
| Inventory and Time Management | 15% | - Describe inventory types and management
- Define time windows, service windows and SLAs
- Configure work zones
|