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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Managing Tasks and Notes | 15% | - Create, assign, and track tasks - Use journal entries - Create and organize notes |
| Topic 2: Managing the Outlook Environment | 20% | - Configure mail and folder settings - Manage data files and profiles - Customize Outlook interface and views |
| Topic 3: Scheduling Appointments and Meetings | 20% | - Schedule meetings and send invitations - Create and manage calendar items - Set reminders and recurring events |
| Topic 4: Managing Contacts and Address Books | 20% | - Manage distribution lists - Create and edit contact records - Use and update address books |
| Topic 5: Creating and Managing Messages | 25% | - Organize, search, and filter messages - Create, format, and send emails - Attach files and objects |
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