Microsoft MS-700 exam is a certification exam designed for IT professionals who want to demonstrate their expertise in managing Microsoft Teams. MS-700 exam is intended for individuals who have experience with Microsoft Teams and are responsible for deploying, configuring, and managing the platform for their organizations. Managing Microsoft Teams certification demonstrates that the candidate has the skills necessary to optimize teamwork and collaboration within their organization.

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Handling Calling, Chat, and Meetings

• Handling Phone System: here you need to show your expertise in handling resource accounts; designing and customizing call queues; developing and customizing auto attendants; handling call park policies; handling calling policies; handling caller ID policies; interpreting the Direct Routing health dashboard.
• Handling meeting experiences: the test takers need to prove that they are conversant with customizing meeting settings; designing and handling meeting policies; customizing settings for live events; designing and handling policies for live events; customizing conference bridge settings.
• Handling chat and cooperation experiences: this includes customizing messaging policies; handling external access; managing channels for a team; handling private channel creation policies; handling email integration; customizing external access for OneDrive for Business and SharePoint; handling Cloud file storage options for cooperation.
• Handling phone numbers: this requires the individuals’ skills in giving recommendations regarding a PSTN connectivity solution depending on business needs; ordering phone numbers; handling service numbers; adding, replacing, or removing an emergency address for your enterprise; assigning, replacing, or removing a phone number for a user; handling voice settings for users; customizing dynamic emergency calling.

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Microsoft MS-700 certification exam is designed for professionals who are responsible for managing and deploying Microsoft Teams in their organizations. Managing Microsoft Teams certification measures the skills necessary to configure, deploy, and manage Microsoft Teams, including compliance and security. Passing the MS-700 exam demonstrates that the candidate has the knowledge and skills required to effectively manage Microsoft Teams.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700

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