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Tired of screens? Print it. The ITIL-4-Foundation PDF file from PrepAwayTest turns into paper you can mark up freely — and marking important points genuinely strengthens memory, so your ITIL 4 Foundation study efficiency improves almost without noticing.
| Certification Vendor: | AXELOS / PeopleCert |
|---|---|
| Exam Name: | ITIL® 4 Foundation Examination |
| Exam Number: | ITIL-4-Foundation |
| Exam Price: | $383 USD (exam only; varies by region and bundle) |
| Exam Duration: | 60 (75 for non-native English speakers) |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 4 Managing Professional ITIL 4 Extension Modules |
| Passing Score: | 65% (26 out of 40 questions) |
| Available Languages: | Portuguese, Japanese, Spanish, French, German, Dutch, Chinese, Korean, English, Italian |
| Real Exam Qty: | 40 |
| Exam Format: | Single Best Answer, Multiple Choice, Closed Book |
| Certificate Validity Period: | Lifetime (no renewal required) |
| Recommended Training: | Official ITIL 4 Foundation Training Course |
| Exam Registration: | PeopleCert Official Registration Pearson VUE Test Centers |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or at authorized test centers |
| Pre Condition: | No formal prerequisites; open to all candidates |
| Official Syllabus URL: | https://www.peoplecert.org/qualifications/itil/itil-4-foundation |
| Section | Weight | Objectives |
|---|---|---|
| ITIL Practices | 30% | - Service management practices
|
| ITIL Guiding Principles | 20% | - Progress iteratively with feedback - Optimize and automate - Keep it simple and practical - Think and work holistically - Collaborate and promote visibility - Focus on value - Start where you are |
| Service Management Concepts | 15% | - Value, outcomes, costs and risks - Service relationships: service providers, consumers, stakeholders - Products and services |
| ITIL Service Value System | 20% | - Continual improvement - Service Value Chain: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support - Governance - Overview and purpose |
| Four Dimensions of Service Management | 15% | - Partners and suppliers - Organizations and people - Value streams and processes - Information and technology |
The procedure is easy and time-saving. As soon as you pay, you receive an email with the complete ITIL-4-Foundation file attached — typically within about a minute — plus an instant download link, so you can download immediately and devote yourself to studying. If nothing arrives within two hours, check your spam folder and contact support. Store the materials on your phone, pad, or computer and install without limits. Updates are free for 365 days, emailed automatically on release, with a 50% renewal discount afterward.
One less thing to be nervous about. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims receive a full refund within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. Prefer another attempt with different materials? Exchange your product for two others of equal value at no charge.
The latest exam information lists 40 questions for the ITIL-4-Foundation exam within a 60 (75 for non-native English speakers)-minute window. Practicing under those exact conditions is the best cure for exam-day surprises.
The ITIL 4 Foundation blueprint is organized around these core domains:
Further domains appear in the full official outline; the question bank covers all of them.
By fitting study into the cracks of a busy life. The ITIL-4-Foundation bank contains complete questions with expert-verified answers across the ITIL 4 Foundation objectives, stored easily on your phone, pad, or computer for spare-time review — and the PDF prints cleanly when you prefer paper, because marking key points by hand genuinely enhances memory. Assess everything first through the free demo on our site, pay securely through the Credit Card system, and rest assured your personal information is never shared with third parties without permission.
ITIL lists the following official training resources:
Structured courses pair well with spare-time question practice for steady, low-stress progress.
ITIL specifies these prerequisites for the ITIL 4 Foundation: No formal prerequisites; open to all candidates.
Check the authoritative wording on the official certification page before booking.
At present, the ITIL-4-Foundation exam requires a passing score of 65% (26 out of 40 questions), and registration costs $383 USD (exam only; varies by region and bundle). ITIL sets both figures and may adjust them, so verify on the official site before you schedule.
Use the official registration channels below:
Pick a test center or online slot that suits your routine, and book early — calm planning beats last-minute pressure.
Identify the missing word(s) in the following sentence.
The purpose of the problem management practice is to reduce me likelihood and impact of incidents by identifying actual and potential causes of incidents and managing [p] and known errors.
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
What ensures that a service provider and a service consumer continually co-create value?
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
Which of the following statements about 'outcomes' is TRUE?
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
Staff in an IT organization are very busy, mostly carrying out tasks that add little or no value to the organization or its customers.
Which guiding principle recommends that the unnecessary work should be eliminated?
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
How can service consumers contribute to risk mitigation?
Correct Answer: A 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
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Viewing questions 1-5 out of 121 questions.
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