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IBM 000-R03 Exam Syllabus Topics:
| Section | Objectives |
| Retail POS Operations and Integration | - POS system operation
- 1. Peripheral device usage (scanner, printer, cash drawer)
- 2. Transaction processing workflow
- System integration
- 1. Network connectivity and configuration
- 2. Enterprise retail system integration basics
|
| IBM SurePOS 700 Platform Fundamentals | - System configuration and setup
- 1. Installation and initialization procedures
- 2. Configuration parameters and settings
- SurePOS 700 hardware architecture overview
- 1. System components and POS terminal structure
- 2. Peripheral device integration
|
| Hardware Maintenance and Troubleshooting | - Repair and replacement procedures
- 1. Component replacement workflows
- 2. Preventive maintenance practices
- Failure detection and diagnostics
- 1. Error codes interpretation
- 2. Hardware fault isolation techniques
|
| Software and Operating Environment | - POS software stack
- 1. Operating system environment for SurePOS
- 2. Middleware and application interaction
- System management tools
- 1. Diagnostics and monitoring utilities
- 2. Maintenance procedures
|