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| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Personal Systems Services 2018 |
| Exam Number: | HP2-H65 |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Scenario-based, Multiple Response |
| Real Exam Qty: | 35 |
| Exam Duration: | 60 minutes |
| Related Certifications: | HP Sales Certified Portfolio |
| Available Languages: | English |
| Exam Price: | $125 USD |
| Certificate Validity Period: | 2 years |
| Recommended Training: | HP Sales Enablement and Training Portal |
| Exam Registration: | Pearson VUE (historic) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based testing (onsite at Pearson VUE centers / online proctored); RETIRED as of 2020 |
| Pre Condition: | No formal prerequisites; recommended basic knowledge of HP personal systems and sales experience |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Technical and Operational Knowledge | 15% | - Service level agreements and coverage terms - Service delivery models and support processes |
| Topic 2: HP Personal Systems Services Offerings | 35% | - Installation, configuration and deployment services - Proactive and managed services - Asset lifecycle and recovery services - Warranty and support services portfolio |
| Topic 3: Selling and Positioning HP Services | 30% | - Quoting, pricing and contract basics - Matching services to customer requirements - Value proposition and differentiators of HP services |
| Topic 4: Industry Trends and Customer Requirements | 20% | - Current trends in personal systems and services - Identifying and analyzing customer business and technical needs |
The HP2-H65 exam, officially titled Selling HP Personal Systems Services 2018, is the qualifying exam for the HP Sales Certified - Personal Systems Services [2018] certification, which sits at the Sales Certified / Intermediate level. Earning it shows employers that you have the skills the credential stands for, and it is a solid step forward on a HP career path. It also connects to HP Sales Certified Portfolio, so the effort you put in now keeps paying off as you advance.
The HP2-H65 exam gives you 35 questions to complete within 60 minutes. Do the math before exam day: divide the total time by the question count to set a steady per-question pace, and flag any item that stalls you so you can return to it after securing the easier points. The most reliable way to build that rhythm is a full timed practice test under the same limit, which is exactly what PrepAwayTest's test engines are designed for.
The passing score for HP Selling HP Personal Systems Services 2018 is 70%, and the official registration fee is $125 USD. Keep in mind that a retake means paying that fee again in full, which makes an honest self-check worthwhile: before you book, sit a timed practice test and make sure you are consistently scoring above the passing line with some margin to spare.
According to the official requirements: No formal prerequisites; recommended basic knowledge of HP personal systems and sales experience.
Registration for the HP2-H65 exam is handled through the official channels below:
The exam is delivered in the following format: Computer-based testing (onsite at Pearson VUE centers / online proctored); RETIRED as of 2020. Pick a date that leaves room for at least one full timed practice test beforehand.
HP recommends the following official training options for candidates preparing for HP Selling HP Personal Systems Services 2018:
Courses build the foundation, but they work best alongside question practice. That is where PrepAwayTest comes in: the 36 practice questions in our HP2-H65 package let you rehearse the exam format at your own pace and see exactly where you stand.
Yes — PrepAwayTest offers a free PDF demo of the HP Selling HP Personal Systems Services 2018 material, so you can review the question style and answer quality before you spend anything. After purchase, you also receive 365 days of free updates, and if your product expires you can extend the update service at a 50% discount from your member zone.
If you take the corresponding exam within 60 days of your purchase and do not pass, you are covered by the 100% Money Back Guarantee under clear conditions. To claim a full refund, submit a scan of your exam enrollment slip and your official Score Report PDF within two days of the exam; requests are processed within seven days. Note that sitting the exam within three days of purchase is not eligible, purchases that were never followed by an exam sitting do not qualify, free materials and expired orders are excluded, and the candidate name must match the payer name. Prefer an exchange instead? You can swap your product for two free exam packages of equal value and keep your update service. Delivery is immediate: your HP2-H65 material is ready for instant download and is also emailed to you within one minute of payment — contact customer service if nothing arrives within two hours. There is no limit on the number of computers you can install it on.
The current HP Selling HP Personal Systems Services 2018 syllabus is organized into 4 exam domains. The first three are:
For the full domain and subtopic breakdown, see the Exam Topics section above — that is the outline your PrepAwayTest practice questions are mapped to.
What are some of the benefits to customers who take advantage of the Installation Services? (Select two.)
Correct Answer: B,E 🗳️
Your customer Just hired 2.000 employees and needs 2.000 notebooks. Unfortunately, their IT staff is busy with several IT infrastructure projects. Which services would you offer this customer to deploy and ensure devices are ready on their employees' first day?
Correct Answer: C 🗳️
Which lifecycle stage ensures that the end-users are immediately productive with devices and includes device delivery, full installation, setup, and data migration?
Correct Answer: B 🗳️
Why is it important to register HP Services?
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayTest members. You can sign-up / login (it's free).
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