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HP HP2-H18 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: HP Portfolio and Product Knowledge | - HP printing solutions
- 1. Managed print services concepts
- 2. Office printers and enterprise printing systems
- HP computing solutions
- 1. Commercial computing solutions for business customers
- 2. PCs, laptops, and workstations overview
|
| Topic 2: Sales Process and Channel Management | - Sales methodology
- 1. Solution positioning and proposal creation
- 2. Lead qualification and opportunity development
- Channel and partner ecosystem
- 1. HP partner ecosystem basics
- 2. Indirect sales strategies
|
| Topic 3: Sales Strategy and Value Selling | - HP value proposition
- 1. Cost efficiency and productivity benefits
- 2. Differentiation against competitors
- Customer needs analysis
- 1. Mapping solutions to business outcomes
- 2. Identifying customer printing and computing requirements
|