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CompTIA 220-1202 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Security | 28% | - Security fundamentals
- 1. Implement authentication and access controls
- 2. Apply encryption technologies
- 3. Configure wireless security
- Security best practices
- 1. Implement physical security measures
- 2. Perform data destruction and disposal
- 3. Apply least privilege principles
- Threat prevention
- 1. Secure end-user devices
- 2. Detect and remove malware
- 3. Prevent phishing and social engineering
|
| Software Troubleshooting | 23% | - Security-related troubleshooting
- 1. Recover compromised systems
- 2. Resolve unauthorized access issues
- 3. Identify malware symptoms
- Mobile and application troubleshooting
- 1. Resolve connectivity problems
- 2. Troubleshoot mobile OS issues
- 3. Fix application crashes and freezes
- Operating system troubleshooting
- 1. Fix application and driver errors
- 2. Troubleshoot performance problems
- 3. Resolve boot and startup issues
|
| Operational Procedures | 21% | - Backup and disaster recovery
- 1. Verify data integrity
- 2. Perform disaster recovery procedures
- 3. Implement backup strategies
- Documentation and professionalism
- 1. Use professional communication skills
- 2. Follow change management procedures
- 3. Maintain accurate documentation
- Safety and compliance
- 1. Follow workplace safety procedures
- 2. Understand environmental impacts
- 3. Handle hazardous materials properly
|
| Operating Systems | 28% | - OS installation and configuration
- 1. Install and configure Windows
- 2. Configure macOS and Linux
- 3. Manage mobile operating systems
- Windows tools and utilities
- 1. Manage disks and partitions
- 2. Use Command Prompt and PowerShell
- 3. Use Task Manager and Device Manager
- File systems and maintenance
- 1. Manage file systems and permissions
- 2. Perform OS updates and upgrades
- 3. Configure backup and recovery
|
CompTIA A+ Certification Exam: Core 2 Sample Questions:
1. Which of the following is a key AI characteristic that is applied in operational procedures?
A) AI is primarily used to upgrade software components in IT systems.
B) AI systems can support any kind of operations relying on historical data.
C) AI eliminates the need for human oversight in all operational processes.
D) AI leverages preset rules and algorithms to imitate human decision-making.
2. A customer wants to format an external hard drive to work on both Windows and macOS. Which of the following filesystems is the best to use?
A) NTFS
B) APFS
C) XFS
D) exFAT
3. A company wants to perform an in-place upgrade of operating systems on all workstations. All types of removable storage are disabled for security reasons. Which of the following is the best way to upgrade while keeping security settings in place?
A) Using an external hard drive to upgrade the OS
B) Using a hardware token to access upgrade files
C) Setting up image deployment for PXE
D) Copying the ISO file to each workstation and executing
4. Which of the following should an organization use when it wants to enable SSO for a third-party application by utilizing its existing identity service?
A) ACL
B) OTP
C) SAML
D) UAC
5. A desktop technician is hardening a newly installed company workstation. Which of the following actions should the technician take? (Choose two.)
A) Enable a virtual assistant.
B) Disable the guest account.
C) Install remote collaboration tools.
D) Implement a disclaimer on the log-in screen.
E) Change the default administrator password.
F) Disable the screensaver.
Solutions:
Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B,E |